Claim your Aegean Airlines compensation for cancelled and delayed flights

What are my passenger rights when flying with Aegean Airlines?

When you fly with Aegean Airlines, your air passenger rights are protected by the European Regulation (EC) No. 261/2004, known also as EU261.

Under these regulations, passengers have a right to flight compensation and refund in certain circumstances.

• Was your Aegean Airlines flight delayed by at least 3 hours? If the delay is the airline’s fault, you can claim up to 600€ in Aegean Airlines flight compensation.
• Was your Aegean Airlines flight cancelled? If you did not take any alternative flight offered by the airline, you can claim a full monetary refund.
• Additionally, if Aegean Airlines announced the cancellation of your flight fewer than 14 days prior to departure, you might be also entitled to flight compensation of up to 600€.

Aegean Airlines delayed flight compensation — claim up to 600€

In certain circumstances, you might be eligible for flight compensation if your Aegean Airlines flight got delayed.

When can I claim Aegean Airlines delayed flight compensation?

You can claim up to 600€ in compensation if:

• Your flight was delayed by at least 3 hours.
• The airline is the party at fault for the delay.

(There are extraordinary circumstances to consider, such as bad weather or political instability in the country.)

How much compensation can I get for a delayed Aegean Airlines flight?

Distance of your flight	Compensation
Flights shorter than 1,500 km	Get £220 per passenger
Flight between 1,500 and 3,500 km	Get £350 per passenger
Flights of over 1,500 kilometres within the EU	Get £350 per passenger
Flights of over 3,500 kilometres outside of the EU	Get £520 per passenger

If you were flying with Aegean Airlines from Europe to Greece, you are most likely entitled 600€.

Cancelled Aegean Airlines flight — refund and compensation

Depending on the exact circumstance of your flight cancellation, you might be entitled to flight compensation of up to 600€ and/or a full monetary refund.

When can I claim a refund for my cancelled Aegean Airlines flight?

You can claim your Aegean Airlines refund if your flight was cancelled and you did not take any alternative flight offered by the airline.

Should I accept an Aegean Airlines voucher instead of a refund?

We do not recommend doing so. Accepting a travel voucher forces you to use this exact airline in the future and does not protect your money in the event of the airline’s bankruptcy.

When can I claim a cancelled Aegean Airlines flight compensation?

In most cases, you can claim your cancelled flight compensation if your flight was cancelled fewer than 14 days prior to the initially planned departure date. However, some additional criteria apply in regards to the alternative flight that the airline might offer you — we explain it more in the table below.

When can I claim both a refund and compensation for my cancelled Aegean Airlines flight?

It’s possible to claim both a refund and compensation if your flight was cancelled fewer than 14 days prior to the original departure date and you decided not to take any alternative flight offered by the airline.

To receive compensation, you also need to take into consideration additional criteria in regards to the alternative flight offered by the airline (see the table below) as well as extraordinary circumstances.

Cancellation notice	Alternative flight	Compensation
Fewer than 7 days in advance	Departs 1h+ earlier or arrived 2h+ later	Yes
7-14 days in advance	Departs 2h+ earlier or arrived 4h+ later	Yes
Fewer than 14 days in advance	No alternative flight offered	Yes + refund

Can Aegean Airlines deny me compensation?

There are certain situations in which the airline is not obliged to pay you compensation for a cancelled or delayed flight. We call these extraordinary circumstances.

• Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

• A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

  However, a strike of the airline's crew is not considered an extraordinary circumstance!

• Political circumstances, such as a terrorist attack or general security risk due to political unrest.

• Natural disasters, including volcanic eruptions and hurricanes.

• A collision between the aircraft and birds or other foreign objects.

• An ill or unruly passenger.

• Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
  

However, you should be aware that airlines sometimes use extraordinary circumstances as an excuse to reject even the valid claims. Maximise the chances of getting your money by claiming your compensation today with the help of Vuelo-Retrasado.es. We will carefully review your claim — which includes analysing weather data — and fight for your rights.

How long do I have to claim Aegean Airlines compensation and refund?

Depending on your flight itinerary, local laws will apply.

For example, in Greece you have up to 5 years to claim compensation. When claiming compensation, you can always take into account the laws at the country you are flying from, the country you are flying from, and the country where the airline you are flying with is headquartered.

You can check your eligibility for flight compensation fast using our free, no-obligation Claim Calculator.

How long will it take to get my compensation and refund from Aegean Airlines?

In most cases, claims are processed within a few weeks or months.

Unfortunately, if the airline is unresponsive and/or legal actions in court become necessary, the waiting time might get extended by a few months or even a few years.

However, if you decide to claim your compensation and/or a refund with the help of Vuelo-Retrasado.es, rest assured that we will fight for your rights until the end — including in court. However long your claim will take, we will keep you posted on any important updates regarding it and be there to answer any of your questions.

How to claim Aegean Airlines compensation and refund?

First, double-check if you are indeed eligible for compensation or a refund. You can do so by using our free, no-obligation Claim Calculator.

Afterwards, you can either try to claim by yourself directly with the airline or maximise your chances of a successful claim with the help of Vuelo-Retrasado.es. Claiming with us will take you only a few minutes — from then, we’ll take care of the whole process for you!

About Aegean Airlines

Aegean Airlines is the largest Greek airline and the country’s flag carrier. Founded in 1987 (as Aegean Aviation), the airline currently flies from multiple Greek airports to cities across the world, including multiple locations in the EU, as well as destinations like Egypt and Jordan.

​​Besides its Greek hubs in Athens and Thessaloniki, Aegean Airlines has also a hub in Cyprus, at the Larnaca International Airport. The Cypriot hub was established as a response to the 2015 bankruptcy of Cyprus Airways.

Since May 2022, Aegean Airlines is also departing from Eindhoven Airport.

During the summer holiday season, Aegean Airlines operates a number of charter flights in cooperation with major tour operators across Europe. This includes flights between popular Greek holiday destinations and cities in countries like the UK and Italy.

Aegean Airlines is part of Star Alliance.

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Useful links

• More details on delayed flight compensation
• More details on cancelled flight compensation
• Post-Brexit flight compensation rules in the UK
• Rules regarding missed flight compensation
• Rules regarding flight compensation in the case of denied boarding
• Claim Calculator — check if you are eligible for compensation