Delayed Air Belgium flight — get compensation
Was your Air Belgium flight delayed? You can claim flight compensation under EU261, the European air passenger rights legislation, if:
You arrived at your destination at least 3 hours late, AND,
Air Belgium was the party at fault for the delay. (For more information, see the "Extraordinary Circumstances" section of this article.)
Air Belgium flight delayed by 3 hours or more?
Cancelled Air Belgium flight — refund and compensation rules
Depending on the circumstances of your Air Belgium flight cancellation, you may be entitled to compensation of up to £520, a ticket refund, or both.
When can I claim compensation for my cancelled Air Belgium flight?
You may be entitled to compensation if your Air Belgium flight was cancelled fewer than 14 days before the scheduled departure date and you did not take another flight offered by the airline.
Additionally, for you to be eligible for compensation, Air Belgium must be the party at fault for the cancellation. For more information, see the "Extraordinary Circumstances" section of this article.
When can I claim a refund for my cancelled Air Belgium flight?
You can claim Air Belgium refund if your flight was cancelled and the airline did not offer you an alternative flight; or they did offer you one but you decided not to take it.
| Cancellation notice | Alternative flight | Compensation |
|---|---|---|
| Fewer than 7 days in advance | Departs 1h+ earlier or arrived 2h+ later | Yes |
| 7-14 days in advance | Departs 2h+ earlier or arrived 4h+ later | Yes |
| Fewer than 14 days in advance | No alternative flight offered | Yes + refund |
Delayed or cancelled Air Belgium flight?
You can get flight compensation, flight refund or both!
Claim now
How much Air Belgium compensation can I get for a delayed or cancelled flight?
The amount of compensation is determined by the distance of your flight:
| Distance of your flight | Compensation |
|---|---|
| Flights shorter than 1,500 km | Get £220 per passenger |
| Flight between 1,500 and 3,500 km | Get £350 per passenger |
| Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
| Flights of over 3,500 kilometres outside of the EU | Get £520 per passenger |
I was flying with Air Belgium to a non-EU/non-UK country. Can I still claim compensation?
Yes. Because Air Belgium' headquarters are in Belgium, the EU flight compensation laws apply to the airline. Even if you are flying with Air Belgium to South Africa or the Dominican Republic, you are entitled to compensation if your Air Belgium flight is delayed or cancelled.
However, if a non-EU/non-UK carrier would operate your flight, the situation can be different, as shown in the table below.
| Type of flight | Example | Compensation |
|---|---|---|
| Flying with a British carrier | Tokyo to London with British Airways | Yes |
| Flying with a EU carrier | Amsterdam to London with KLM | Yes |
| Flying with a non-UK/non-EU carrier from the UK | London to Tokyo with Japan Airlines | Yes |
| Flying with a non-UK/non-EU carrier to the UK | Tokyo to London with Japan Airlines | No |
Extraordinary circumstances — can Air Belgium deny me compensation?
When a third party or force majeure causes a delay or cancellation, Air Belgium has the right to refuse compensation. These situations are referred to as extraordinary circumstances.
Some of the most common extraordinary circumstances are:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
You should be aware, however, that airlines sometimes claim that extraordinary circumstances occurred, even if that was not the case. This is a trick used by airlines to avoid having to pay flight compensation to passengers.
How to make the airline accountable in such a case? Claim Air Belgium compensation with Flight-Delayed.com! We will thoroughly analyse all available information (e.g. aviation and weather data) and fight for your flight compensation!
How long do I have to claim my Air Belgium compensation and refund?
Air Belgium doesn’t depart from the UK, therefore the time limit to claim flight compensation will depend on different local rules:
The law in the country of departure
The law in the country of arriva
The law in the country where the airline is headquartered
In general, when flying with Air Belgium, you have only 1 year to submit a claim, as this is the law in Belgium. However, if your flight is going to — for example — a French island, such as Guadeloupe, you can claim based on the French law which gives passengers 5 years to submit a claim.
Check if you can still get compensation and a refund from Air Belgium with our free Claim Calculator.
How long will it take to get my Air Belgium compensation / Air Belgium refund?
Passengers who use Flight-Delayed.com to obtain flight compensation or a refund usually receive their funds within a few weeks or months.
However, if the airline fails to respond and/or the claim must be filed in court, a few months — or even years in some cases — could be added to the wait time.
Rest assured, regardless of how long the claim takes, our team will keep you updated on any significant developments in your case and will be available to answer any questions you may have.
How to claim Air Belgium compensation / Air Belgium refund?
It will take only a few minutes to upload all required documents on our website. Our legal experts will then take it over from there, assessing your claim, preparing legal paperwork, contacting the airline's decision-makers, and, if necessary, taking your claim to court.
Why claim with Flight-Delayed.com
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About Air Belgium
Air Belgium is a Belgian airline founded in 2016 and headquartered at Brussels Airport. The airline doesn’t have a lot of destinations but is offering flights from Belgium to popular holiday destinations such as the Dominican Republic, Mauritius, South Africa and Guadeloupe.
Useful links
- Antwerp airport compensation
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation