Air Dolomiti delayed or cancelled flight — what are my passenger rights?
When you fly with Air Dolomiti, your rights are protected under the European regulation, also known as EU261. If your flight is delayed or cancelled, this regulation guarantees you the right to flight compensation of up to £520.
Air Dolomiti delayed flight compensation — get up to £520
Were you over 3 hours late due to an Air Dolomiti flight delay? Then you may be eligible for Air Dolomiti flight compensation of up to £520.
How much compensation am I entitled to for my delayed Air Dolomiti flight?
The amount of compensation is determined by the flight distance.
| Distance of your flight | Compensation |
|---|---|
| Flights shorter than 1,500 km | Get £220 per passenger |
| Flight between 1,500 and 3,500 km | Get £350 per passenger |
| Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
| Flights of over 3,500 kilometres outside of the EU | Get £520 per passenger |
Air Dolomiti flight cancellation — refund and compensation policies
Depending on the circumstances surrounding your Air Dolomiti flight's cancellation, you may be entitled to a ticket refund, compensation of up to £520, or both.
When can I file a claim for compensation for an Air Dolomiti flight that was cancelled?
You may be eligible for flight compensation if your flight was cancelled fewer than 14 days before the scheduled departure date.
You must also consider unusual circumstances, such as a natural disaster that prevents the flight from taking off — if these extraordinary circumstances apply to your flight, you may be ineligible for compensation.
When can I get a refund for my Air Dolomiti flight that was cancelled?
If your flight was cancelled and you did not take the airline's alternative flight, you are likely entitled to a refund from Air Dolomiti. If you were not offered an alternative flight, you are also entitled to a ticket refund.
| Cancellation notice | Alternative flight | Compensation |
|---|---|---|
| Fewer than 7 days in advance | Departs 1h+ earlier or arrived 2h+ later | Yes |
| 7-14 days in advance | Departs 2h+ earlier or arrived 4h+ later | Yes |
| Fewer than 14 days in advance | No alternative flight offered | Yes + refund |
Should I accept a travel voucher from Air Dolomiti instead of a refund?
Accepting a travel voucher in lieu of a refund is not recommended. Here’s why:
Accepting a travel voucher forces you to fly with the same airline again. In addition, the airline usually sets a time limit for redeeming the voucher.
If the airline declares bankruptcy, you may be unable to convert your voucher into a cash refund — in other words, your money will be lost.
Hold the airline accountable and get up to £520 in compensation.
Air Dolomiti overbooked flight — get a refund and flight compensation
Overbooking happens more often than many people think — and an overbooked flight can ruin your holiday plans at the very last minute.
Why does overbooking happen? Airlines frequently sell more tickets than there are available seats on the plane, and if they cannot find enough volunteers to give up their reservations, people may be denied boarding against their will. But if this happens to be the case: you have rights!
=> Learn more about your rights in the event of Air Dolomiti overbooking
Extraordinary circumstances — can Air Dolomiti deny me compensation?
Extraordinary circumstances are situations where the airline is not the party at fault for the flight delay or cancellation. If any of the following situations apply to your Air Dolomiti flight delay or cancellation, you may be ineligible for flight compensation (n.b. this list is non-exhaustive):
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
Here’s a tip: airlines sometimes claim that extraordinary circumstances occurred when they did not! They do so to avoid having to pay out flight compensation to passengers.
Claim flight compensation and refund with Flight-Delayed.com to increase your chances of success. Our team of experts will thoroughly investigate your claim and hold the airline accountable. We only work on a 'no win, no fee' basis for your convenience.
Don't let the airline trick you!
Claim flight compensation with a strong legal partner on your side!
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How long do I have to claim my Air Dolomiti compensation and refund?
Air Dolomiti is a regional airline flying in Italy and Germany. Therefore, two laws will determine how long you can claim flight compensation to Air Dolomiti.
In Italy, passengers can claim up to 2 years
In Germany, it is up to 3 years after your disrupted flight
=> Check if you can still claim Air Dolomiti compensation and refund
How long will it take to get my Air Dolomiti compensation / Air Dolomiti refund?
Passengers who claim flight compensation and flight refund with us often receive their money within a few weeks or months.
However, if the airline fails to respond and/or the claim must be filed in court, the wait time could be extended by months or even years.
During your claim process, our legal experts will keep you updated on any significant changes to your claim.
How to claim Air Dolomiti compensation / Air Dolomiti refund?
To make sure your claim is complete, download all the necessary documents to our platform: this only takes up to 5 minutes. Our legal team will then assess your claim, prepare legal documentation, contact the airline's decision-makers, and, if necessary, take your claim to court.
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If you are ready to claim, start the process right away — you can do it straight from your phone or computer!
About Air Dolomiti
Air Dolomiti is a regional Italian airline offering flights from and to Italy and Germany. It is a subsidiary of Lufthansa.
Their destinations and routes are focused on the main cities of Germany and Italy.
Useful links
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation