Your passenger rights for delays or cancellations on AirBaltic flights
Since AirBaltic is headquartered in Latvia, the EU passenger rights regulations grant you compensation. You may be entitled to compensation up to £520 and a full refund for cancelled AirBaltic flights.
airBaltic flight delayed? If you arrived at your final destination at least 3 hours late, you may qualify for compensation.
airBaltic flight cancelled? If you didn't accept an alternative flight, you can claim a full refund. If the cancellation is less than 14 days before departure, you might be entitled to additional compensation.
Airlines must provide "right to care" assistance, including food and drinks vouchers. If the service desk doesn't help, buy necessities yourself, and AirBaltic will reimburse reasonable expenses.
Note: Compensation may not apply in cases of "extraordinary circumstances" causing flight disruptions.
Delayed airBaltic flight — claim compensation
If your airBaltic flight was delayed ny more than 3 hours, you may be entitled to compensation under British and European flight compensation regulations. For you to be eligible for compensation, the delay must have been caused by the airline's actions.
If you qualify, we will handle your entire claim on a "no win, no fee" basis. We will even go to court to defend your rights, if needed!
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airBaltic flight cancellation — refund and compensation policies
You may be entitled to flight compensation of up to £520, a ticket refund, or both depending on the circumstances surrounding your cancelled airBaltic flights.
When to submit a claim for compensation for my cancelled airBaltic flight?
Your airBaltic flight must have been cancelled less than 14 days before the original departure date for you to be eligible for compensation.
In some cases, the airline can deny you compensation. More information on such situations can be found in the section of this article titled "Extraordinary Circumstances."
When can I claim a refund for my cancelled airBaltic flight?
If your airBaltic flight got cancelled, you could get a refund if:
The airline did not offer you an alternative flight.
The airline did offer you an alternative flight, but you decided not to take it.
| Cancellation notice | Alternative flight | Compensation |
|---|---|---|
| Fewer than 7 days in advance | Departs 1h+ earlier or arrived 2h+ later | Yes |
| 7-14 days in advance | Departs 2h+ earlier or arrived 4h+ later | Yes |
| Fewer than 14 days in advance | No alternative flight offered | Yes + refund |
Are you eligible for airBaltic compensation?
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How much airBaltic compensation can I get for a delayed or cancelled flight?
The amount of compensation depends on the distance of your flight:
| Distance of your flight | Compensation |
|---|---|
| Flights shorter than 1,500 km | Get £220 per passenger |
| Flight between 1,500 and 3,500 km | Get £350 per passenger |
| Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
| Flights of over 3,500 kilometres outside of the EU | Get £520 per passenger |
Air Baltic overbooked flight — get a refund, compensation and extra care
Airlines frequently sell more tickets than the plane has available seats, and if they cannot find enough volunteers to give up their reservations, people may be denied boarding against their will.
=> Learn more about your rights in the event of Air Baltic overbooking
Extraordinary circumstances — can airBaltic deny me compensation?
airBaltic can deny flight compensation if the delay or cancellation was caused by a third party or force majeure. These situations are referred to as extraordinary circumstances.
Some of the most common extraordinary circumstances are:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
Airlines can sometimes claim that an unusual circumstance occurred, even if this is not the case. They are hoping to avoid paying flight compensation to passengers.
How long do I have to claim my airBaltic compensation and refund?
If you flew from the United Kingdom, you have 6 years to claim flight compensation and a refund. The only exception is Scotland, where you have 5 years to file a claim.
The time limit may vary depending on the flight route as it depends on the following factors:
the law of the country of departure,
the law of the country of arrival,
and the law of the country where the airline is headquartered.
How long will it take to get my airBaltic compensation / airBaltic refund?
Passengers who use Flight-Delayed.com to claim flight compensation or a refund typically receive their funds within a few weeks or months.
If, on the other hand, the airline fails to respond and/or the claim must be filed in court, the wait time could be months or even years.
Rest assured that, when claiming with Flight-Delayed.com, no matter how long your claim takes, our team will keep you informed of any significant developments in your case and will be available to answer any questions you may have.
How to claim airBaltic compensation / airBaltic refund?
Submit your claim now with Flight-Delayed.com! It only takes a few minutes to submit a claim, and our expert team will then handle the rest of the process for you, increasing your chances of receiving your money!
Why claim with Flight-Delayed.com
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About airBaltic
airBaltic, the flag carrier of Latvia, is based in Mārupe, Latvia and was founded in 1995.
airBaltic offers low-cost direct and connecting flights across Europe, Scandinavia, Eastern Europe, and the Middle East. airBaltic is proud to say that they offer prices that are competitive not only with other airlines but with all other public transportation.
Useful links
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation