Your rights in the event of a delayed or cancelled Blue Islands flight
If you suffered Blue Islands flight cancellations or delays, keep in mind that British and EU regulations protect your rights as an air passenger. In certain circumstances, you may be entitled to compensation of up to £520 and a full refund of the ticket price for your Blue Islands cancelled flight!
How much compensation can I get for my Blue Islands flight delayed?
The amount of compensation depends on the flight distance.
| Distance of your flight | Compensation |
|---|---|
| Flights shorter than 1,500 km | Get £220 per passenger |
| Flight between 1,500 and 3,500 km | Get £350 per passenger |
| Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
| Flights of over 3,500 kilometres outside of the EU | Get £520 per passenger |
Cancelled Blue Islands flight — refund and compensation policies
The refund and compensation policies are determined by the circumstances surrounding your Blue Islands flight cancellation. According to British regulations, if your Blue Islands flight is cancelled, you may be entitled to flight compensation of up to £520, a full monetary refund, or both!
When to claim compensation for a cancelled Blue Islands flight?
Passengers may be eligible for flight refund if a Blue Islands flight is cancelled less than 14 days before the scheduled departure date.
If "extraordinary circumstances" apply to your flight, you might not be eligible for compensation. An “extraordinary circumstance” is, for instance, a natural disaster that prevents the airplane from taking off.
When to claim a refund for a cancelled Blue Islands flight?
In general, if the airline offered you an alternative flight and you declined it, you can request a full monetary refund for their Blue Islands cancelled flight.
The same is true if the airline does not provide you with an alternative flight at all.
| Cancellation notice | Alternative flight | Compensation |
|---|---|---|
| Fewer than 7 days in advance | Departs 1h+ earlier or arrived 2h+ later | Yes |
| 7-14 days in advance | Departs 2h+ earlier or arrived 4h+ later | Yes |
| Fewer than 14 days in advance | No alternative flight offered | Yes + refund |
Blue Islands is offering me a travel voucher instead of a refund — should I accept it?
It's never a good idea to take an airline's voucher instead of a cash refund. Here is why:
You must fly with the same airline again if you accept a travel voucher. In addition, the airline usually assigns a time limit for redeeming the voucher.
If Blue Islands declares bankruptcy, you may be unable to convert your voucher into a cash refund — your money will be lost.
Extraordinary circumstances — can Blue Islands deny me compensation?
When a third party or force majeure causes a delay or cancellation, Blue Islands has the right to refuse compensation. These situations are referred to as extraordinary circumstances.
The following are some of the most common extraordinary circumstances:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
Keep in mind, though, that airlines may deny you your compensation claim, suggesting that extraordinary circumstances occurred, even if they did not. Airlines do this to try to avoid paying passengers their well-deserved money.
How long do I have to claim my Blue Islands compensation and refund?
You have 6 years to claim compensation and/or a refund if your Blue Islands flight was delayed or cancelled.
Check if you can still get compensation and a refund from Blue Islands with our free Claim Calculator.
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How long will it take to get my Blue Islands compensation / Blue Islands refund?
When using Flight-Delayed.com to request refunds or flight compensation, customers typically get their money within a few weeks or months.
Although, please keep in mind that he waiting period could be prolonged by several months or even years, if the airline is unresponsive and/or the claim must be filed in court.
Regardless of how long the claim takes to process, our team will keep you updated on any significant case developments and will be available to address any questions you may have.
How to claim Blue Islands compensation / Blue Islands refund?
If you are qualified for Blue Islands flight reimbursement, you can decide to entrust your claim to our team of professionals. The process of uploading all required documents to our website will only take a few minutes. The next step will be handled by our legal professionals, who will evaluate your claim, create legal documents, get in touch with the airline's decision-makers, and, if necessary, take your claim to court.
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If you wish to learn more about our fees, please visit our Price List page.
Otherwise, if you are ready to claim, start the process right away — you can do it straight from your phone or your computer!
About Blue Islands
Blue Islands is a regional British airline offering connecting flights between the mainland and the Channel Islands. The airline is headquartered in Jersey, the largest of the Channel islands. The airline is also flying from a few European cities such as Rennes, Zurich and Ibiza.
Useful links
- Eastern Airways flight compensation
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation