If your New York flight had a delay of 3 hours or more or if it was cancelled less than 14 days before departure, you could receive flight compensation.
Only aircraft leaving or arriving at airports in Europe are eligible for compensation for New York flights that are delayed or cancelled because New York is not a part of Europe. Only flights that arrived at their destination after being delayed for at least three hours or that were cancelled within 14 days of departure are eligible for compensation. Remember that the airline must also be held responsible for the disrupted flight.
The amount of flight compensation depends on the distance of your flight and is per passenger.
| Distance of your flight | Compensation |
|---|---|
| Flights shorter than 1,500 km | Get £220 per passenger |
| Flight between 1,500 and 3,500 km | Get £350 per passenger |
| Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
| Flights of over 3,500 kilometres outside of the EU | Get £520 per passenger |
It's critical to keep in mind that if your flight is delayed or cancelled, the airline is required to provide you with extra support. This includes the cost of consuming food and beverages, communicating, travelling, and, if necessary, staying the night in a hotel. At the airline's service counter in the airport, you can redeem your vouchers. You can purchase what you require and save the receipts if the airline does not provide you vouchers; in that case, they must issue a refund.
If your New York flight was delayed, you could be entitled to flight compensation under the EU regulations. If your flight to New York from Europe was delayed, no matter which airline you were flying with, you could be entitled to flight compensation of up to £520 per passenger. Be careful, as New York is not part of Europe, you can only claim flight compensation for flights leaving from a European airport and/or operated by a European airline.
Moreover, New York delayed flight compensation of up to £520 depends on:
The length of the delay: your New York flight arrived more than 3 hours later than expected
The responsibility of the airline: the airline was responsible for the delay. (The airline is not required to give passengers compensation for delays if an "extraordinary circumstance” occurs).
The compensation amount varies according to the length of the flight; the longer your flight, greater the compensation.
Flight to or from New York was delayed?
You can claim flight compensation and get up to £520!
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If your New York flight was cancelled, you could be eligible for flight compensation up to £520 per passenger, the refund of your ticket, or even both (in some situations). For more information on when you might be eligible for these, continue reading!
If your New York flight was cancelled, you could receive up to £520 in flight compensation per passenger if:
Your New York flight was cancelled less than 14 days before the departure,
AND
The airline was at fault for the cancellation (for additional details on when airlines can deny compensation to passengers, see the "Extraordinary Circumstances" section of this page).
| Cancellation notice | Alternative flight | Compensation |
|---|---|---|
| Fewer than 7 days in advance | Departs 1h+ earlier or arrived 2h+ later | Yes |
| 7-14 days in advance | Departs 2h+ earlier or arrived 4h+ later | Yes |
| Fewer than 14 days in advance | No alternative flight offered | Yes + refund |
Unfortunately, you cannot file a claim for New York flight cancellation compensation if your flight was cancelled as a result of an industrial action like a strike or a wildfire since these situations count as “extraordinary circumstances”.
In the event that your New York flight is cancelled, you can also receive a full ticket refund. This is separate to compensation. When they are at fault for the cancellation and must compensate the passengers, airlines offer New York flight compensation to the passengers in the case of a cancelled flight. All customers, however, are eligible for a refund as long as they ultimately chose not to fly with the airline.
You can get the full refund of your ticket if your flight to New York was cancelled and:
The airline did not provide you with an alternative flight.
OR
The airline offered you another flight but you chose not to accept it.
Was your New York flight cancelled?
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When a flight is delayed, airlines can offer travel vouchers instead of cash refunds. Here's why we highly advise against accepting those:
With the travel voucher, you will have to make a new booking with the same airline. Moreover, the airline can impose a timeframe by which you must redeem the voucher.
You could have trouble getting your money back if the airline ever goes bankrupt.
Flight delayed or cancelled to New York, am I also entitled to flight compensation?
Yes, but only in certain circumstances. New York is outside of Europe, therefore, European regulations (EU261) only apply to flights from the EU and/or operated by European airlines (UK included).
If you were flying from New York with a non-EU/non-UK airline, you cannot claim flight compensation according to European regulations. More information on this can be found in the table below.
| Type of flight | Example | Compensation |
|---|---|---|
| Flying with a British carrier | Tokyo to London with British Airways | Yes |
| Flying with a EU carrier | Amsterdam to London with KLM | Yes |
| Flying with a non-UK/non-EU carrier from the UK | London to Tokyo with Japan Airlines | Yes |
| Flying with a non-UK/non-EU carrier to the UK | Tokyo to London with Japan Airlines | No |
European airline flight to New York?
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Even though your flight was cancelled or delayed by more than 3 hours, the airline can deny providing compensation. These circumstances — which we refer to as extraordinary circumstances — are used as a reason to deny flight compensation to passengers when a third party or unforeseen event, rather than the airline, is to blame for the delay or cancellation.
Here are a few examples of extraordinary circumstances:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
Rest assured that you won't need to look into all the details surrounding your delayed or cancelled New York flight! To ensure that you receive your compensation for your New York journey, our experts will examine all of your internal and external aviation data.
This depends on the country from which you are flying.
For instance, in the United Kingdom, you can claim flight compensation up to 6 years after your flight, which is one of the longest time frames in Europe. Another example is if you flew from France to New York, you would have 5 years to submit a claim in accordance with French law.
Depending on how reactive the airline is, passengers who submit a claim with Flight-Delayed.com usually receive their compensation or refund within a few weeks or months.
If legal action would be required (the airline being unresponsive or refusing our initial request), the claim process may take additional several months to several years due to this legal phase.
Regardless of how long the claim takes, our claim experts will keep you posted on any changes and be ready to answer any questions you could have!
With Flight-Delayed.com, a claim specialist will be assigned to your case as soon as your claim is submitted. Following that, they will examine your claim, put together all necessary documents, contact the airline, and, if necessary, file a lawsuit to defend your rights!
You must provide us with information about your flight in order to claim flight compensation through Flight-Delayed.com. Keep all trip documents, such as your passport, booking number, boarding pass, and any fees incurred as a result of the delay or cancellation. The more information we have about your cancelled trip, the more our experts will be able to help you get New York flight compensation!
Why claim with Flight-Delayed.com
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New York is well known for its skyscrapers, the Statue of Liberty and Manhattan, but the city has much more to offer! New York is considered the cultural capital of the United States, with multiple art galleries and museums all over the city. But the cultural wealth of the city doesn’t stop at art galleries with its 5 completely different neighbourhoods, New York City will amaze you at every corner!
New York City has 3 different airports: LaGuardia (LGA), John F. Kennedy International (JFK), and Newark Liberty International (EWR). However, tourists coming to New York City are most likely to arrive at John F. Kennedy International Airport. The airport is one of the most visited in the United States but also has a good ranking when it comes to the world’s busiest airport. This is also, amongst the three new york airports, the one that is the most easily accessible via subway and public transport.
From Europe, passengers can choose between several airline options: British Airways, KLM, or Air France. There are also American airlines flying from Europe to New York, such as Virgin Atlantic, Delta, American Airlines, Jetblue, and more.
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