Assessment of legal validity
You may be entitled to receive up to €600.00 per person.
From 2020, Virgin Connect will merge all Flybe flights under its own operations. All Flybe flights will be operated by the new brand and its fleet will now boast new Virgin Connect liveries. If you wish to learn more about this, please click here.
In the meantime, please head to our dedicated Flybe page if you wish to claim for compensation or find out if your Flybe flight is eligible for compensation.
In January 2019, the already troubled Flybe was bought by Connect Airways. A deal was made to include the private equity firm Cyrus Capital, Stobart Group as well as Virgin Atlantic, combining the companies’ capital in order to purchase all of Flybe’s assets. With the acquisition of Flybe, the Virgin-led consortium plans to expand their regional routes, acquiring Flybe slots as well as their aircraft. The CEO of the newly founded airline claims to have plans to grown the airline capacity with larger aeroplanes and explained that “[Virgin Connect] will be developing the fleet”.
Flybe had recently replaced their old liveries with a new design in September 2018. The strategy was to modernise the airline’s look, starting with all the aircraft that were not run under the purple and white colours yet but instead under the older blue and white livery.
Flybe has struggled as many customers complained of flight disruptions and unreliable services. Recently, Flybe had to cut costs by reducing flights, shutting down bases and decreasing in staff size. In November 2018, it officially announced that the largest regional airline, which is based in Devon, was up for sale. In early January 2019, Connect Airways successfully acquired the troubled airline.
Yes, you will. Virgin Connect is an EU carrier, which means that your rights are protected by Regulation EC No 261/2004. The legislation states your passenger rights when your flight is delayed or cancelled. However, this may be subject to change in the future due to the implications of Brexit.
Virgin Connect Airways is planning to operate from 2020 onwards. However, so far no exact date has been set as to when you can expect to see the airline at UK airports.
Very often, airlines will reject claims without providing sufficient information. Do not despair, you can still submit your claim with Flight-Delayed and send us the airline’s reply. We will corroborate the information and proceed accordingly. Don’t hesitate, exercise your rights!
Very fast and professional, got my claim just over a month but then again the airline did tell us we can claim and gave us leaflets.
Really simple to use, and didn't take very long for my claim to be processed.
I wasn't very optimistic about using this service, but the from the outset the communication was excellent and the instructions were clear. The claim is all handled via email and the online service portal. The team are very quick to answer any questions you have while the airline is assessing your claim. In my case, I was awarded 225 Euros compensation, better than nothing and so glad I took the time and effort to get this money back! Thank you Flight-Delayed for your fantastic service.
Very good service claiming a compensate after a long delay from airline and we got the out compensate. Thank you very much ...
Successful claim against Jet 2 ! Took a while (4yrs) but glad to finally won !!
This company provide a very fast and efficient service with no fuss and they took a fair amount of commission with no extra hidden charges. Extremely pleased with them.
i have had great help with the flight delayed trip thankyou very much to u and team
Very good Service for claming Money from Airline companies if you had a Problem like more than 3hrs delay, cancellations without reason. For my case, Airline rejected my Claim via customer Service but after i used this site it took only 4 weeks from Claim to confirmation for compensation. it's very easy to fill out the form to Claim and they answer/help right away. you should try with this even though Airline already refused to pay you with several reason.
It's taken 12 months to extract compensation from Ryanair, purely down to the pathetic customer service on the part of the Irish Airline. Will never use them again as they use every tactic in the book not to pay out, and even though they have now settled conversation rate 1.40, as opposed to commercial rate of 1,31. Many thanks to Flight-Delayed for their excellent support. Well worth 25% cut to get justice done. Highly recommended.
Just over three hours delay last year to Crete contacted this company, they sorted the claim and with in a few weeks Monet transferred into my account. fantastic service. Thank you
Didn't expect result But cash son it's way to.me. Thank you. Great company
What an excellent service , after trying for almost a year to claim compensation for a 5 hour delay in which we were kept inside the cabin with nothing to eat or drink i contacted this company and within 6 weeks I have recieved full compensation minus their 25% which I am happy to pay as I had given up. thanks again to the staff for all your communication and work to complete this. cannot recommend you enough
Just got our cempensation thanks to the team at flight delay very easy process, kept informed as to how the claim was going
Very good service to use for claiming money from the airline companies due to a long delays or cancellations for no reason or no explanation! I had no idea it is even possible, but I filled their forms and did not need to pay a thing for it. They claimed 800 euros for 2 passengers and all they took was their commission fee from the claimed price for their work which is the way it should be. They managed to get the money within a month or so.
My plane was delayed for over seven hours on a UK flight from Newquay to Manchester. I contacted Flight Delay and they quickly completed my claim without any fuss. I have received £195.62 minus a 25% charge, I actually received £145.07. All this took approx 5 weeks from beginning of claim to having payment into bank. HIGHLY RECOMMEND and thank you flight-delayed
Ryanair left us delayed at Knock Airport for over 4 hours. Not just inconvenient but annoyingly cost us an extra £23 airport parking which we could not reclaim. Although not a "serial complainer", saw the Flight Delayed Website and thought "why not?". So glad I did. Efficient and professional organisation that made it an easy process resulting in €300 for us and €100 for them and a "heads up" for Ryanair. Perfect.
What a nice surprise, cheque for delayed flight dropped through the letterbox. Asked flight delayed to do the work for me and a few emails and a few months later I received the cheque for over £600. Minus their 25% which I do not begrudge as if they hadn't done the work for me I would never have got anything. Also thanks to Martin Lewis for making me aware I could claim. Thanks delayed flights I will certainly recommend you.
Very helpful, I got a lot back. I also hope anybody who ever got flight delayed, don't lose your right! It didn't take me a lot of effort to submit the materials, they can help you.
Great service, very easy process and friendly team to deal with - answered questions quickly and through the online tool I was able to track the progress of our claim. Everything has been handled really well and I would happily recommend the Flight-Delayed team to help you with your claim.
My plane was over three hours late getting back to Manchester due to delays. I contacted Flight Delay and they got me £199 (minus 25% for their fee) for the delay. It took less than an hours work from me to fill out a form and give them my power of attorney. Six weeks later it was all sorted. Highly recommended!
Assessment of legal validity
Accurate flight data
Assessment of weather data
Composing of letters
Support when you need it
More than one passenger
Expert legal team
Legal process fully included
No win, no fee