Customer reviews

7.5 out of 10

2399 Rating

Positive
Excellent service. Simple and easy to use, and very efficient in getting the claim processed in a very short period of time.

Positive
Brilliant from start to finish. Always willing to help / answer queries via email. Online portal is informative and extremely user-friendly. Would definitely use again if I'm unfortunate enough to have a substantial flight delay.
Negative
Keep up the good work!

Positive
Great service
Negative
Please do keep posted always.

Grandi!!!! ottenuto il risarcimento da volo cancellato che Air France non voleva riconoscere!!!!

Great service. No win no fee. Takes the hassle out of doing it all yourself.

About a year ago my connecting flight from Munich to Wroclaw got cancelled during the connection and I eventually only got rebooked on the 2nd flight on the next day. Every correspondence I had with the airline refused compensation. After I gave up and contacted flight-delayed, within a few months I received the compensation I expected from the airline. ,I will surely recommend their services to whoever has their flight delayed/postponed.