You might be entitled to flight compensation if your flight from Amsterdam was cancelled or delayed by more than 3 hours before departure. The compensation is provided per passenger and is based on the flight's distance.
| Distance of your flight | Compensation |
|---|---|
| Flights shorter than 1,500 km | Get £220 per passenger |
| Flight between 1,500 and 3,500 km | Get £350 per passenger |
| Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
| Flights of over 3,500 kilometres outside of the EU | Get £520 per passenger |
If the following criteria are met for your flight, regardless of the airline, you may be qualified for up to £520 in flight compensation for a delayed flight from Amsterdam:
Your flight from Amsterdam was delayed by over 3 hours,
AND
The airline was to blame for the delay. Passengers will not be eligible for compensation from the airline if the delay was caused by an unforeseeable circumstance or by a third party (for more information, see this page's section on "extraordinary circumstances").
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You may be eligible for up to £520 in flight compensation, the entire cost of your ticket refunded, or possibly both if your flight to Amsterdam is cancelled. For more details on when you can be eligible for these benefits, keep reading!
If your flight from Amsterdam was cancelled, you may be eligible for up to £520 in flight compensation per passenger if:
Less than 14 days before the intended departure, your flight was cancelled,
AND
The cancellation was the airline's fault (for more information on when an airline has a legal basis to refuse passengers compensation, see this page's "Extraordinary Circumstances" section).
| Cancellation notice | Alternative flight | Compensation |
|---|---|---|
| Fewer than 7 days in advance | Departs 1h+ earlier or arrived 2h+ later | Yes |
| 7-14 days in advance | Departs 2h+ earlier or arrived 4h+ later | Yes |
| Fewer than 14 days in advance | No alternative flight offered | Yes + refund |
To be eligible for a complete refund of your flight ticket, you must fulfil the requirements listed below:
You were not offered an alternative flight by the airline.
OR
The airline provided you with an alternative flight, but you chose not to take it.
Did you fly with a European airline?
You could be eligible for up to 520 pounds per passenger!
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It is not advisable to accept a travel voucher instead of a refund. This is why:
You have to book another flight with the same airline if you accept a travel voucher. Additionally, the airline typically establishes a deadline for using the voucher.
You might not be able to turn your voucher into a cash refund if the airline files for bankruptcy; in this case, you would lose your money.
There are a few slight variations in the requirements for obtaining a flight refund or compensation if you were flying to Amsterdam.
You can receive flight compensation for your delayed or cancelled flight to Amsterdam if:
You flew from a European country or the UK
You flew with a European or British airline
You won't be subject to European laws governing flight compensation if a non-EU/UK airline flew you to Amsterdam and if your flight originated in a non-EU country. The table below provides more details on this:
| Type of flight | Example | Compensation |
|---|---|---|
| Flying with a British carrier | Tokyo to London with British Airways | Yes |
| Flying with a EU carrier | Amsterdam to London with KLM | Yes |
| Flying with a non-UK/non-EU carrier from the UK | London to Tokyo with Japan Airlines | Yes |
| Flying with a non-UK/non-EU carrier to the UK | Tokyo to London with Japan Airlines | No |
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Situations where the airline is not at fault for the flight's delay or cancellation are known as extraordinary circumstances. You might not be eligible for flight compensation if any of the following circumstances apply to the delay or cancellation of your Amsterdam flight (note that this list is not exhaustive):
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
The European Aviation Regulation (EC) No. 261/2004 (EU261) governs all flights to and from Amsterdam. In light of this, you have 2 years from the date of your flight to or from Amsterdam to submit a compensation claim.
You have 6 years to file a claim for an Amsterdam flight refund or compensation if you are travelling to or from the United Kingdom. Scotland is an exception since there, you have 5 years to file a claim. If you are travelling outside of the UK or the EU, your time to file the claim will be determined by local regulations.
When passengers use Flight-Delayed.com to file claims, they frequently receive their payment within a few weeks or months.
The waiting period could, however, be prolonged if the airline is uncooperative and/or the case must be brought to court.
However, when you file a claim with Flight-Delayed.com, you don't need to constantly monitor developments. We will take care of everything after you submit all the required paperwork via our efficient online system, including, if required, defending your legal rights in court. We inform you of any significant changes affecting your claim, and we'll be here to answer any questions you might have.
You only need to upload the required documents to our website to submit your claim with us. Then, everything is handled on your behalf by our professionals, including assessing your claim, creating legal paperwork, communicating with the airline's legal representatives, and, if required, taking your claim to court.
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About Amsterdam flights
The primary international airport serving the Netherlands is Schiphol Airport in Amsterdam. It is a significant air traffic hub and Europe's third-largest airport. Location-wise, the airport is only about 20 minutes from Amsterdam’s city centre, and it has connections to many other airports, including Brussels Airport, Eindhoven Airport, and Rotterdam The Hague Airport. It handles both domestic and international flights with a variety of airlines ranging in budget.
KLM, Royal Dutch Airlines' national carrier for the Netherlands, is based in Amsterdam and offers many flights in and out of the country daily. The airport serves as the hub for airlines from all over the world. It serves regional airlines such as TUI fly Netherlands and Transavia as well as serving as Easyjet and Vueling's base airport. It also serves some non-EU airlines including China Airlines, Emirates, Qatar Airways, Turkish Airlines, United Airlines, Air India and Air Canada.
It is easy to understand why Amsterdam is a popular tourist destination — from unique restaurants and regional craft brews to a variety of world-class museums. The Van Gogh Museum, the Rijksmuseum, and the Stedelijk are all located in the city's Museum District, along with paintings by Rembrandt and Vermeer. The city's bike culture, picturesque canals, and relaxed stance on marijuana use are all factors in its attractiveness to people worldwide. There truly is something for everyone, whether they are searching for an adrenaline-filled day to an ultra-relaxing time spent lounging in one of the many parks scattered throughout the city!
Useful links
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation