European legislation (EU261) requires airlines to pay passengers for flight delays of more than 3 hours. Flight compensation is only available if:
Your flight originated in Europe or was operated by a European airline (more details can be found in the table below).
AND
The airline was responsible for the delay. In other words, the delay was not caused by an unforeseeable occurrence or a third party (see the “Extraordinary circumstances” section of this page).
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Was your Lastminute.com flight delayed? Claim as soon as possible to earn up to £520 per passenger! |
If your Lastminute.com flight was cancelled, you have several options. You may be entitled to a total monetary refund of your ticket, flight compensation, or both. Continue reading for more details!
In line with EU261, you can file a flight compensation claim for a cancelled Lastminute.com flight if all of the following requirements are met.
Your flight originated in Europe, or its operator was a European airline.
The airline cancelled your flight less than 14 days in advance.
The airline was responsible for the cancellation, not a third party or an unanticipated occurrence (see the “Extraordinary circumstances” section of this page for more info)
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If your flight was cancelled and you matched the following criteria, regardless of airline or flight schedule, you are eligible for a flight refund:
The airlines offered you an alternative flight, but you chose not to take it.
OR
The airline did not provide you with any alternative flight.
Was your flight booked through Lastminute.com cancelled? Flight-Delayed.com can help you secure a refund and file a claim for flight compensation. |
It is strongly advised against accepting airline vouchers. If you accept a voucher, you will be forced to book another flight with the same airline, and the voucher may have a time limit for use. Furthermore, if the airline declares bankruptcy, you may have difficulty getting your money back.
The compensation is given per passenger and is based on the flight's distance.
For flights shorter than 1,500 km, the compensation is £220.
For flights between 1,500 and 3,500 km, the compensation is £350.
For flights of over 1,500 kilometres within the EU, the compensation is also £350.
For flights of over 3,500 kilometres outside of the EU, the compensation is £520 —but if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.
Unfortunately, they can. Even if your flight was unexpectedly cancelled or delayed for more than 3 hours, the airline retains the right to refuse compensation. This is because in some cases, a third party or unforeseen event, rather than the airline, is to blame for the delay.
The following are some of the most frequent extraordinary circumstances:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
Your airline may have made up the allegation of extraordinary circumstances. Make a claim with Flight-Delayed, and we'll compare the facts to make sure you get the money you deserve! |
They're both viable possibilities. However, when it comes to claiming flight compensation, we recommend that travellers consult with a knowledgeable specialist.
After you have provided all required flight-related information on our website, an expert will take over to guarantee that your claim is processed correctly. Flight-Delayed.com examines your claim, ensures that all relevant paperwork is completed, contacts the airline, and, if necessary, takes your claim to court to ensure that you receive your flight compensation. All work is handled on a "no win, no fee" basis for your convenience.
Why claim with Flight-Delayed.com?
Helping passengers since 2010
Legal teams in 9 countries
95% of court cases won
‘No win, no fee’ — always
If you wish to learn more about our fees, please visit our Price List page.
Otherwise, if you are ready to claim, start the process right away — you can do it straight from your phone or your computer!
Lastminute.com is an online travel agency (OTA) and third-party flight booking application that provides low-cost tickets to a variety of destinations across the world. Lastminute.com offers more services including hotels, theatre tickets, spa deals, and unique travel experiences.
Lastminute.com, as the name suggests, helps you to find last-minute prices. Because accommodation is such an important part of any trip, finding a good deal on a hotel is always a bonus. Lastminute.com has great hotel prices on last-minute bookings. If you find a cheaper hotel within 24 hours on any UK website, lastminute.com will refund the difference.
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