Flight to Mexico cancelled or delayed? Claim flight compensation up to £520!
Mexico is well-known for its diverse culture, ancient ruins, stunning beaches, and amazing cuisine. Some of the main attractions include the Mayan temples, but also tropical beaches with vibrant wild marine life! Due to its attractiveness and potential crowds at airports, passengers going to Mexico could experience delayed or cancelled flights.
Cancelled or delayed Mexico flight? You might be eligible for flight compensation up to £520 per passenger, the refund of your ticket, or both in some situations!
Mexico flight delayed or cancelled — here’s what you should know!
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Flight to Mexico delayed by 3+ hours? Claim flight compensation up to £520 per passenger!
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Was your Mexico flight cancelled less than 14 days before your departure? Claim flight compensation and the refund of your ticket!
Table of contents
Delayed or cancelled flight to Mexico — can I receive flight compensation?
How much compensation can I get for a delayed or cancelled flight to Mexico?
Mexico flight delayed — claim flight compensation
Cancelled flight to Mexico — compensation and refund possibilities
- Claim flight compensation for your cancelled Mexico flight
- Ask for the refund of your Mexico flight
- Cancelled Mexico flight — should I accept a voucher or get a monetary refund?
How long can I claim for my delayed or cancelled flight to Mexico?
How long before I receive my flight compensation for my Mexico flight?
How can I claim for a Mexico flight cancelled or delayed?
Delayed or cancelled flight to Mexico — can I receive flight compensation?
Yes, under certain circumstances. Because Mexico is not a member of the European Union, European regulations (EU261) only apply to flights departing from the EU and/or operated by European airlines.
Additionally, British post-Brexit air passenger rights regulations apply to flights from the UK and those handled by British airlines.
You cannot claim flight compensation if you flew from Mexico on a non-EU airline, according to European regulations. The table below contains additional information.
How much compensation can I get for a delayed or cancelled flight to Mexico?
If your flight to Mexico was delayed by three hours or more, or cancelled less than 14 days before departure, you may be entitled to flight compensation. The amount of flight compensation is calculated per passenger and is determined by the distance of your flight.
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For flights shorter than 1,500 km, the compensation is £220.
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For flights between 1,500 and 3,500 km, the compensation is £350.
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For flights of over 1,500 kilometres within the EU, the compensation is also £350.
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For flights of over 3,500 kilometres outside of the EU, the compensation is £520 —but if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.
Mexico flight delayed — claim flight compensation
If your flight from Europe to Mexico was delayed, regardless of which airline you were flying with, you may be entitled to up to £520 in flight compensation per passenger.
To be eligible for flight compensation, you must meet the following criteria:
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Your Mexico flight arrived more than 3 hours later than expected
AND
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The airline was responsible for the delay. (The airline is not required to compensate passengers for delays caused by "Extraordinary Circumstances," more information is below on this page.)
Flight to or from Mexico was delayed? You can claim flight compensation and get up to £520! |
Cancelled flight to Mexico — compensation and refund possibilities
In some cases, if your flight to Mexico was cancelled, you may be entitled to flight compensation of up to £520 per passenger, a ticket refund, or both. Continue reading to learn when you might be eligible for any of these!
Claim flight compensation for your cancelled Mexico flight
If your flight to Mexico was cancelled, you may be eligible for up to £520 in flight compensation per passenger if the following conditions were met:
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Your Mexico flight was cancelled less than 14 days before the departure,
AND
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The airline was at fault for the cancellation (for additional details on when airlines can deny compensation to passengers, see the "Extraordinary Circumstances" section of this page).
Ask for the refund of your Mexico flight
You can get the full refund of your ticket if your flight to Mexico was cancelled and:
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The airline did not provide you with an alternative flight.
OR
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The airline offered you another flight but you chose not to accept it.
Was your Mexico flight cancelled? You can obtain your rightful flight compensation through Flight-Delayed.co.uk! |
Cancelled Mexico flight — should I accept a voucher or get a monetary refund?
Airlines can offer travel vouchers instead of cash refunds when a flight is delayed. Here's why we strongly advise against taking them:
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With the travel voucher, you will have to make a new booking with the same airline. Moreover, the airline can impose a timeframe by which you must redeem the voucher.
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If the airline goes bankrupt, you may have difficulty getting your money back.
Extraordinary circumstances caused my Mexico flight to be delayed or cancelled. Can the airline really deny my claim?
The airline might refuse to compensate you even if your flight was cancelled or delayed for more than three hours. Extraordinary circumstances are used to deny flight compensation to passengers when a third party or unforeseen event, rather than the airline, is to blame for the delay or cancellation.
Here are a few examples of extraordinary circumstances:
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Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
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A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
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Political circumstances, such as a terrorist attack or general security risk due to political unrest.
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Natural disasters, including volcanic eruptions and hurricanes.
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A collision between the aircraft and birds or other foreign objects.
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An ill or unruly passenger.
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Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
How long can I claim for my delayed or cancelled flight to Mexico?
The country from which you are flying determines this timeframe.
In the United Kingdom, for example, you can claim flight compensation for up to 6 years after your flight, which is one of Europe's longest time frames. Scotland is an exception in the UK, with a 5-year time limit for filing a claim.
How long before I receive my flight compensation for my Mexico flight?
Passengers who submit a claim with Flight-Delayed.co.uk generally receive their compensation or refund within a few weeks or months, depending on the airline's responsiveness.
If legal action is required (due to the airline's failure to respond or refusal of our initial request), the claim process could take some extra months or years.
Whatever the length of the claim, our claim experts will keep you informed of any developments and will be available to answer any questions you may have!
How can I claim for a Mexico flight cancelled or delayed?
A claim specialist will be assigned to your case as soon as your claim is submitted to Flight-Delayed.co.uk. Following that, they will investigate your claim, gather all required documentation, contact the airline, and, if necessary, file a lawsuit to protect your rights!
Why claim with Flight-Delayed.co.uk?
Helping passengers since 2010
Legal teams in 9 countries
95% of court cases won
‘No win, no fee’ — always
If you wish to learn more about our fees, please visit our Price List page.
Otherwise, if you are ready to claim, start the process right away — you can do it straight from your phone or your computer!
About Mexico flights
Mexico has something for everyone and is one of the most diverse countries one can visit. The country features big cities, rich history and culture that vary greatly between states, a beautiful language, delicious cuisine, beaches, mountains, ruins, and so much more.
This is what makes people from all over the world come to Mexico. From Europe, you can take a Mexico flight with different airlines: British Airways, United, American Airlines, Iberia, and more!
Useful links
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation