Your rights in the event of a delayed or cancelled Twin Jet flight
If your Twin Jet flight was cancelled or delayed, keep in mind that British and EU regulations protect your rights as an air passenger. In many cases, you could be entitled to Twin Jet compensation of up to £520 and a full refund of the ticket price for your cancelled flight.”
Was your Twin Jet flight delayed?
Was your Twin Jet flight more than 3 hours late when it arrived? Good news: you may be eligible for up to £520 in Twin Jet flight compensation under EU261 regulations!
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How much compensation can I get for my Twin Jet flight delayed?
The amount of compensation depends on the flight distance. Keep in mind, the compensation amount is per passenger:
| Distance of your flight | Compensation |
|---|---|
| Flights shorter than 1,500 km | Get £220 per passenger |
| Flight between 1,500 and 3,500 km | Get £350 per passenger |
| Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
| Flights of over 3,500 kilometres outside of the EU | Get £520 per passenger |
Cancelled Twin Jet flight — refund and compensation policies
The refund and compensation policies vary depending on the specifics of your Twin Jet flight cancellation. If your Twin Jet flight is cancelled, you may be eligible for flight compensation of up to £520, a full financial refund, or both, according to EU regulations.
When to claim compensation for a cancelled Twin Jet flight?
You may be eligible for flight compensation if a Twin Jet flight is cancelled less than 14 days before the scheduled departure date.
However, extraordinary circumstances — such as a natural disaster that prevents the flight from taking off — must be considered. If any of these unusual events occur during your flight, you may be ineligible for compensation.
When to claim a refund for a cancelled Twin Jet flight?
In general, if the airline offered you an alternative flight and you declined, you may request a full monetary refund for your cancelled Twin Jet flight.
The same is true if the airline does not offer you any alternative flight.
Are you eligible for Twin Jet compensation?
Check it now and in less than a minute with our free Claim Calculator!
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Twin Jet is offering me a travel voucher instead of a refund — should I accept it?
We would like to emphasise that accepting a voucher from an airline instead of a monetary refund is never a good idea, regardless of the circumstances. This is why:
If you accept a travel voucher, you must book another flight with the same airline. The airline will usually set a deadline for redeeming the voucher as well.
If the airline declares bankruptcy, you may be unable to convert your voucher into cash, and your money will be lost.
Extraordinary circumstances — can Twin Jet really deny my compensation?
When the airline is not at fault for the delay or cancellation, extraordinary circumstances occur. If any of the following apply to the delay or cancellation of your Twin Jet flight (this list is not exhaustive), you may be ineligible for flight compensation:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
Beware: airlines frequently claim that exceptional circumstances occurred when they did not! They do so in order to avoid having to compensate passengers for cancelled flights.
To increase your chances of receiving Twin Jet flight compensation and refund, use Flight-Delayed.com to submit your claim. We will thoroughly investigate your claim and hold the airline accountable. We only work on a 'no win, no fee' basis for your convenience.
How long do I have to claim my Twin Jet compensation and refund?
The time limit to claim flight compensation depends on:
The law of the country from which the flight is departing
The law of the country to which the flight is travelling
The law of the country where the airline is headquartered
For example, if you were flying with Twin Jet flight from Nice to Milan, you have either 5 years to submit a claim (as this is the statutory claim expiry date in France) or 2 years (according to Italian law).
Check out our free Claim Calculator to see if you are still eligible for Twin Jet compensation and refund.
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How long will it take to get my Twin Jet compensation / Twin Jet refund?
Passengers who submit a flight refund or flight compensation claim with us usually receive their funds within a few weeks or months.
However, if the airline fails to respond and/or the claim must be filed in court, we may have to wait months or even years for the court's decision.
Regardless of how long your claim takes, our legal experts will keep you informed of any significant changes to your claim.
How to claim Twin Jet compensation / Twin Jet refund?
We will handle your claim from start to finish, allowing you to relax while we do everything for you to get the compensation you deserve.
It will only take a few minutes to upload all required documents to our platform. Our team will then evaluate your claim, prepare legal documents, contact the airline, and, if necessary, file a lawsuit.
Why claim with Flight-Delayed.com
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If you wish to learn more about our fees, please visit our Price List page.
Otherwise, if you are ready to claim, start the process right away — you can do it straight from your phone or your computer!
About Twin Jet
Twin Jet is a French airline based in Aix-en-Provence, France. It was founded back in 2001 and joined Flying Blue in 2002. Twin Jet operates 200 regional and international flights per week from and to France, Germany, Switzerland and Italy.
Twin Jet operates only on Beechcraft 1900 D Airliner, a small plane offering 19 seats per aircraft, making you feel as if you were on a private jet.
Twin Jet is an excellent on-time airline with an on-time rate of 99,20% and claims to be a comfortable airline with leather seats.
Useful links
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation