Flight to Tokyo cancelled or delayed? Claim flight compensation up to £520!
Tokyo, Japan's capital city, is one of the best places to visit in Asia, with its mix of deep tradition and fast-paced modern energy. This is why many people end up at Tokyo’s international airport all year long. However, those big crowds can often lead to flight delays or cancellations.
Cancelled or delayed Tokyo flight? You might be eligible for flight compensation up to £520 per passenger, the refund of your ticket, or both in some situations!
Tokyo flight delayed or cancelled — here’s what you should know!
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Flight to Tokyo delayed by 3+ hours? Claim flight compensation up to £520 per passenger!
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Was your Tokyo flight cancelled less than 14 days before your departure? Claim flight compensation and a refund of your ticket!
Table of contents
Delayed or cancelled flight to Tokyo — can I receive flight compensation?
How much compensation can I get for a delayed or cancelled flight to Tokyo?
Tokyo flight delayed — claim flight compensation!
Cancelled flight to Tokyo — compensation and refund possibilities
- Claim flight compensation for your cancelled Tokyo flight
- Ask for a refund of your Tokyo flight
- Cancelled Tokyo flight — should I accept a voucher or get a monetary refund?
How long can I claim for my delayed or cancelled flight to Tokyo?
How long before I receive my flight compensation for my Tokyo flight?
How can I claim for a Tokyo flight cancelled or delayed?
Delayed or cancelled flight to Tokyo — can I receive flight compensation?
Yes, under certain conditions. Because Tokyo is not in Europe, European regulations (EU261) only apply to flights from the EU and/or operated by European airlines.
According to European regulations, you cannot claim flight compensation if you flew from Tokyo on a non-EU airline. More information can be found in the table below.
How much compensation can I get for a delayed or cancelled flight to Tokyo?
If your Tokyo flight was delayed by three hours or more, or cancelled less than 14 days before departure, you may be eligible for flight compensation. The amount of flight compensation is determined by the length of your flight and is calculated per passenger.
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For flights shorter than 1,500 km, the compensation is £220.
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For flights between 1,500 and 3,500 km, the compensation is £350.
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For flights of over 1,500 kilometres within the EU, the compensation is also £350.
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For flights of over 3,500 kilometres outside of the EU, the compensation is £520 —but if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.
Tokyo flight delayed — claim flight compensation!
If your flight from Europe to Tokyo was delayed, regardless of which airline you were flying with, you may be entitled to flight compensation of up to £520 per passenger.
To receive flight compensation, you must meet the following requirements:
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Your Tokyo flight arrived more than 3 hours later than expected
AND
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The airline was responsible for the delay. (The airline is not required to compensate passengers for delays caused by "extraordinary circumstances," more information on this can be found further down the page.)
Cancelled flight to Tokyo — compensation and refund possibilities
If your Tokyo flight was cancelled, you may be eligible for flight compensation of up to £520 per passenger, a ticket refund, or both in some cases. Continue reading for more information on when you might be eligible for any of these!
Claim flight compensation for your cancelled Tokyo flight
If your Tokyo flight was cancelled, you could receive up to £520 in flight compensation per passenger. Your situation must, however, meet the following criteria:
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Your Tokyo flight was cancelled less than 14 days before the departure,
AND
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The airline was at fault for the cancellation (for additional details on when airlines can deny compensation to passengers, see the "Extraordinary Circumstances" section of this page).
Ask for a refund of your Tokyo flight
You can get a full refund of your ticket if your flight to Tokyo was cancelled and:
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The airline did not provide you with an alternative flight.
OR
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The airline offered you another flight, but you chose not to accept it.
Was your Tokyo flight cancelled? You can obtain your rightful flight compensation through Flight-Delayed.co.uk! |
Cancelled Tokyo flight — should I accept a voucher or get a monetary refund?
Airlines can offer travel vouchers instead of cash refunds when a flight is delayed. Here's why we strongly advise against taking them:
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With the travel voucher, you will have to make a new booking with the same airline. Moreover, the airline can impose a timeframe by which you must redeem the voucher.
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If the airline goes bankrupt, you may have difficulty getting your money back.
Extraordinary circumstances caused my Tokyo flight delayed or cancelled. Can the airline really deny my claim?
Even if your flight was cancelled or delayed for more than three hours, the airline may refuse to compensate you. These circumstances, known as extraordinary circumstances, are used to deny passengers flight compensation when a third party or unforeseen event, rather than the airline, is to blame for the delay or cancellation.
Here are a few examples of extraordinary circumstances:
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Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
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A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
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Political circumstances, such as a terrorist attack or general security risk due to political unrest.
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Natural disasters, including volcanic eruptions and hurricanes.
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A collision between the aircraft and birds or other foreign objects.
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An ill or unruly passenger.
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Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
How long can I claim for my delayed or cancelled flight to Tokyo?
This is determined by the country from which you are flying.
In the United Kingdom, for example, you can claim flight compensation up to 6 years after your flight, which is one of the longest time frames in Europe. Scotland is an exception, where you have 5 years to file a claim.
How long before I receive my flight compensation for my Tokyo flight?
Passengers who file a claim with Flight-Delayed.co.uk usually receive their compensation or refund within a few weeks or months, depending on how responsive the airline is.
If legal action is required (due to the airline being unresponsive or refusing our initial request), the claim process could take several months to several years.
Regardless of how long the claim takes, our claim experts will keep you up to date on any developments and will be available to answer any questions you may have!
How can I claim for a Tokyo flight cancelled or delayed?
As soon as your claim is submitted to Flight-Delayed.co.uk, a claim specialist will be assigned to your case. Following that, they will investigate your claim, gather all required documentation, contact the airline, and, if necessary, file a lawsuit to protect your rights!
Why claim with Flight-Delayed.co.uk?
Helping passengers since 2010
Legal teams in 9 countries
95% of court cases won
‘No win, no fee’ — always
If you wish to learn more about our fees, please visit our Price List page.
Otherwise, if you are ready to claim, start the process right away — you can do it straight from your phone or your computer!
About Tokyo flights
Tokyo combines the best of both worlds: futuristic technology and profound traditional culture. On top of being the safest place to travel, Tokyo offers amazing landscapes to tourists from all over the world and is worthy of the general interest of the main city of Japan.
As the capital of Japan, Tokyo has different airports that welcome tourists from all over the world. Haneda Airport, also known as Tokyo International Airport, handles many international flights from all over the world. Narita Airport is located much further outside of Tokyo than Haneda Airport, but excellent transportation connections allow easy access to the city.
From Europe, several airlines offer Tokyo flights, with or without layovers, like British Airways, Air France, ANA, ITA Airways, JAL (Japan Airlines), Emirates and more!
Useful links
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation