Sometimes things don’t go as planned. When that happens, the travel world can be challenging. This needs to change, because people have the right to get support, and to be treated with respect. No worries, we are here to help!
Welcome back to our blog series: We’ve got your back! Here we will answer very common questions that we have been asked frequently by our customers. If you have any questions you'd like us to answer directly or in a blog post, do not wait a second longer and send us an email to email@example.com. We'll get back to you ASAP!
The airline has changed my flight schedule, is it possible to receive compensation?
Hello, and thank you for your question. In accordance with European Regulation (EC) No 261/2004, you can be compensated for the modification of your flight schedule, but under certain conditions.
When did the airline notify you of the schedule changes?
You can claim compensation if the airline has notified you less than 14 days before the scheduled flight date. The circumstances to determine if you will be entitled to such compensation are as follows.
How long has your flight been advanced or delayed?
It depends on these conditions whether you are entitled to compensation due to the modification of your flight schedule:
You have been informed of the schedule change between fourteen and seven days before the time of departure and on your new flight schedule, the flight departs more than two hours before the scheduled time and/or lands more than four hours after the originally scheduled time of arrival.
You have been informed of the schedule change between seven days and the day of departure and on the new schedule, your flight departs more than one hour before the scheduled time and/or lands more than two hours after the originally scheduled time of arrival.
That's right, schedule modifications are treated as a flight cancellation. These are the amounts, determined by the distance of your flight, that you can receive as compensation, if they have modified your schedule as previously mentioned:
I hope I have answered your question and if you have any further questions, you can always email us at firstname.lastname@example.org
Thank you again for sending us your question. A cordial greeting.
Hanneke, from Flight-Delayed.
Hanneke is one of the team members at Flight-delayed.co.uk. She is responsible for assessing the validity of claims according to the implementation of Regulation EC 261/2004 and also takes part in corroborating the arguments provided by the airlines
If you’ve ever experienced a flight cancellation and you are not sure if you are entitled to compensation, we are here to help! You can check your flight with our flight calculator and you’ll find out in seconds.
Best of all, our 25% win fee will only apply if we’ve succeeded with claiming your compensation.
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