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Blue Air delayed or cancelled flight — what are my passenger rights?
When you fly with Blue Air, your rights are protected under EU Regulation (EC) No. 261/2004, also known as EU261. This regulation states that if your flight is delayed or cancelled, you may be entitled to flight compensation.
Were you flying from or to the UK with Blue Air? In that case, the 'The Air Passenger Rights and Air Travel Organisers' Licensing (Amendment) (EU Exit) Regulations 2019' protect your rights even further. It's the British version of EU261, enacted after Brexit.
Flying with Blue Air?
If your flight is delayed or cancelled you can claim flight compensation!
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Blue Air delayed flight compensation — get up to £520
Were you more than 3 hours late because of a Blue Air flight delay? Then you could be eligible for up to £520 in Blue Air flight compensation.
How much compensation can I get for a delayed Blue Air flight?
The amount of compensation depends on the flight distance.
| Distance of your flight | Compensation |
|---|---|
| Flights shorter than 1,500 km | Get £220 per passenger |
| Flight between 1,500 and 3,500 km | Get £350 per passenger |
| Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
| Flights of over 3,500 kilometres outside of the EU | Get £520 per passenger |
You can claim for flights from up to 6 years ago.
Cancelled Blue Air flight — refund and compensation rules
Depending on the circumstances surrounding the cancellation of your Blue Air flight, you may be entitled to a ticket refund, compensation of up to £520, or both.
When can I claim compensation for a cancelled Blue Air flight?
If your flight was cancelled fewer than 14 days before the scheduled departure date, you may be eligible for flight compensation.
You must also consider extraordinary circumstances, such as a natural disaster that prevents the flight from taking off — if these unusual circumstances apply to your flight, you may be ineligible for compensation.
When can I claim a refund for my cancelled Blue Air flight?
If your flight was cancelled and you did not take the airline's alternative flight, you may be eligible for a Blue Air ticket refund. You are also entitled to a ticket refund if you were not offered an alternative flight.
| Cancellation notice | Alternative flight | Compensation |
|---|---|---|
| Fewer than 7 days in advance | Departs 1h+ earlier or arrived 2h+ later | Yes |
| 7-14 days in advance | Departs 2h+ earlier or arrived 4h+ later | Yes |
| Fewer than 14 days in advance | No alternative flight offered | Yes + refund |
Blue Air is offering me a travel voucher instead of a refund — should I accept it?
We do not advise accepting a travel voucher in lieu of a refund. This is for two main reasons:
Accepting a travel voucher binds you to fly with the same airline again. In addition, the airline usually assigns a time limit for redeeming the voucher.
If the airline declares bankruptcy, you may be unable to convert your voucher into a cash refund — in other words, your money will be lost.
Blue Air overbooked flight — get a refund, compensation and extra care
Overbooking is a common occurrence among airlines. They frequently sell more tickets than there are seats on the plane, and if they can't find enough volunteers to give up their reservations, people may be denied boarding against their will.
=> Learn more about your rights in the event of Blue Air overbooking
I was flying with Blue Air to a non-EU country. Can I still claim compensation?
You certainly can. Blue Air is a Romanian airline that operates within the European Union. As a result, EU261 applies to all Blue Air flights that are delayed or cancelled.
However, if you were flying with a non-EU/non-UK airline, the situation might be different. Details can be found in the table below.
| Type of flight | Example | Compensation |
|---|---|---|
| Flying with a British carrier | Tokyo to London with British Airways | Yes |
| Flying with a EU carrier | Amsterdam to London with KLM | Yes |
| Flying with a non-UK/non-EU carrier from the UK | London to Tokyo with Japan Airlines | Yes |
| Flying with a non-UK/non-EU carrier to the UK | Tokyo to London with Japan Airlines | No |
Extraordinary circumstances — can Blue Air deny me compensation?
We refer to extraordinary circumstances as situations in which the airline is not to blame for the delay or cancellation. If any of the following conditions apply to your Blue Air flight delay or cancellation, you may be ineligible for flight compensation (n.b. this list is non-exhaustive):
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
Claim your compensation and refund with the assistance of Flight Delayed today to increase your chances of receiving Blue Air compensation and refund. We will thoroughly investigate your claim and hold the airline accountable. We only work on a 'no win, no fee' basis for your convenience.
Wondering if you can claim Blue Air compensation?
Check it in as little as a minute with our free, no-obligation Claim Calculator.
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How long do I have to claim my Blue Air compensation and refund?
If you are flying to or from the United Kingdom, you have 6 years to file a claim for Blue Air flight compensation or a Blue Air flight refund. Scotland is an exception, as you have 5 years to claim there.
Different national laws will apply if your itinerary does not include the United Kingdom.
Check out our free Claim Calculator to see if you are still eligible for Blue Air compensation and refund.
=> Check if you can still claim Blue Air compensation and refund
How long will it take to get my Blue Air compensation / Blue Air refund?
Passengers who claim flight refund and flight compensation with us often get their money within a few weeks or months.
However, if the airline fails to respond and/or the claim must be filed in court, the wait time could be months or even years.
No matter how long your claim process takes, our legal experts will keep you updated on any significant changes to your claim.
Maximise your chance of a successful claim.
Get your flight compensation and refund with the help of Flight-Delayed.co.uk.
Claim now
How to claim Blue Air compensation / Blue Air refund?
First, determine whether you are entitled to flight compensation or a refund. Using our Claim Calculator, you can do it in under a minute!
If you are entitled to flight compensation and/or a refund, you can choose to leave the rest to our team of experts, allowing you to relax while we ensure you receive the compensation you deserve.
You'll need a few more minutes to make sure you've uploaded all of the necessary documents to our platform. Our legal team will then assess your claim, prepare legal documentation, contact the airline's decision-makers, and, if necessary, take your claim to court.
Why claim with Flight-Delayed
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9 legal teams in 9 countries
98% of court cases won
Please visit our Price List page if you wish to learn more about our fees.
If you are ready to claim, start the process right away — you can do it straight from your phone or computer!
About Blue Air
Blue Air is a low-cost Romanian Airline founded in 2004 with bases in Cluj, Iasi, Bacau and Bucharest in Romania. It is Romania's largest airline in terms of scheduled passengers flown.
Blue Air operates all around Europe with a focus on Western Europe in countries such as France, Germany and Spain.
Useful links
- Air Connect flight compensation
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation
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