Get Pegasus flight compensation for your delayed or cancelled flight!

Your rights in the event of a delayed or cancelled Pegasus Airlines flight

If you encountered Pegasus Airlines cancellations or delays, under certain circumstances, you may be eligible for Pegasus Airlines flight compensation of up to €600 as both the British and EU regulations state and a complete refund of the ticket price for your Pegasus Airlines cancelled flight!

Check out the disrupted flights table below! Do you see your flight in the table? You might be able to claim for Pegasus flight compensation! 

Pegasus flight compensation — what are my rights?

You can claim flight compensation for a delayed or cancelled Pegasus Airlines flight on one condition: if you were flying with Pegasus Airlines departing from the UK or Europe. 

Unfortunately, your passengers' rights are not protected by the British and European flight compensation regulations when flying to the UK/EU with a non-EU airline.

See the table below for more information on flight compensation for non-EU flights.

Can I claim compensation for my delayed Pegasus Airlines flight?

You might be eligible for a delayed Pegasus flight compensation under the British and EU regulations, if:

• Your Pegasus Airlines flight from the UK/EU was delayed by more than 3 hours
• The airline is the party responsible for the delay (check the “Extraordinary Circumstances” section of the article for more information on that matter).

When can I claim compensation for my cancelled Pegasus Airlines flight?

Did you experience a Pegasus flight cancellation? You might be eligible for a cancelled Pegasus Airlines flight compensation under the British and EU regulations, if:

• Your Pegasus Airlines flight from the UK/EU was cancelled fewer than 14 days before the scheduled departure date 
• The airline is the party responsible for the cancellation (check the “Extraordinary Circumstances” section of the article for more information).

When can I claim a refund for my cancelled Pegasus Airlines flight?

You might be eligible for a cancelled Pegasus Airlines flight refund under the British and EU regulations, if:

• The airline did not provide you with an alternative flight.
• The airline offered you an alternative flight, but you declined the offer.

When can I claim compensation and refund for my cancelled Pegasus Airlines flight?

If you were flying from the UK/EU and had a cancelled Pegasus flight, you may be entitled to Pegasus flight compensation of up to €600 as both the British and EU laws state, a ticket refund, or both.

Check out the table below for more detailed information about the compensation and refund eligibility.

How much Pegasus flight compensation can I get for a delayed or cancelled flight?

If you were flying from the UK/EU, you are entitled to Pegasus Airlines flight compensation up to €600. The amount of flight compensation depends on the distance travelled by your flight:

Extraordinary circumstances — can Pegasus Airlines deny me compensation?

When a third party or force majeure causes a delay or cancellation, Pegasus Airlines has the right to refuse compensation. Such situations are referred to as extraordinary circumstances.

Some of the most common extraordinary circumstances are:

• Severe weather conditions, including dense fog and thunderstorms.
• A strike caused by workers within the aviation industry (eg. baggage handlers). However, it’s important to note that a Pegasus Airlines strike caused by workers within the airline (eg. pilots, flight attendants) is NOT considered an extraordinary circumstance!
• Natural disasters, such as tornadoes and wildfires.
• A collision between the aircraft and birds or other foreign objects.
• A delay or cancellation caused by an ill or unruly passenger.

Please note that sometimes airlines may claim that extraordinary circumstances occurred, even if that was not the case. By doing so, the companies want to avoid paying out compensation.

Make sure you make Pegasus Airlines accountable and claim your flight compensation now. Check if you are eligible in just a minute using our free and no-obligation Claim Calculator.

How long do I have to claim my Pegasus Airlines compensation and refund?

If you were flying from the United Kingdom with Pegasus Airlines, you generally have 6 years to claim flight compensation and a refund.

If you were flying from another country, different local laws may apply.

Wondering if you are still eligible for flight compensation? Check it in a few steps using our free Claim Calculator.

How long will it take to get my Pegasus Airlines compensation or a refund?

Passengers who use Flight Delayed to obtain flight compensation or a refund often receive their money within a few weeks or months.

However, if the airline fails to respond and/or the claim must be filed in court, the wait time could be extended by several months or even years.

Rest assured, regardless of how long the claim takes, our team will keep you updated on any significant developments in your case and will be available to answer any questions you may have.

How to claim Pegasus flight compensation?

First, determine whether you are eligible for Pegasus Airlines flight compensation or a Pegasus Airlines flight refund. Using our Claim Calculator, you can do this in a few simple steps.

If you are eligible for flight compensation and/or a refund, you can delegate the process to our legal team, allowing you to relax while we ensure you receive the money you deserve.

Uploading all required documents to our platform will only take a few minutes. Our legal team will then assess your claim, prepare legal documents, contact the airline's decision-makers, and, if necessary, take your claim to court.

Please visit our Price List page to learn more about our fees.

If you are ready to claim, start the process right away — you can do it straight from your phone or computer!

About Pegasus Airlines

Pegasus Airlines is a Turkish low-cost carrier founded in 1991. The airline operates from several Turkish airports such as Ankara, Ercan, Istanbul and even Adana. Pegasus Airlines is flying to 36 destinations in Turkey and 88 in 47 different countries in Europe, Asia and Africa.

Pegasus Airlines aims to be the most on-time Turkish airline. In 2020, the airline had an on-time performance of 79,74%.

Useful links

• More details on delayed flight compensation
• More details on cancelled flight compensation
• Rules regarding missed flight compensation
• Rules regarding flight compensation in the case of denied boarding
• Claim Calculator — check if you are eligible for compensation