Delayed or cancelled Iberia flight? Get compensation up to €600!

Delayed Iberia flight — get compensation 

You can get compensation in the event of an Iberia flight being delayed by more than 3 hours. The delay must be due to the airline's fault.

Check if you are eligible for compensation with our free, no-obligation Claim Calculator. Within a minute, you will know whether you are eligible for Iberia delayed flight compensation. If you are, we can then handle the whole claim process for you on a ‘no win, no fee’ basis. If needed, we will even fight for your rights in court!

Cancelled Iberia flight — refund and compensation rules

Depending on the exact circumstances of your Iberia cancellation, you can get a ticket refund, compensation of up to €600, or even both!

When can I claim compensation for my cancelled Iberia flight?

You can claim compensation for your cancelled Iberia flight when the cancellation was announced less than 14 days before the initial departure date and you did not take an alternative flight.

In order to be eligible for compensation, Iberia must be the party at fault for the cancellation. See the “Extraordinary Circumstances” section of this article to learn more.

When can I claim a refund for my cancelled Iberia flight?

In the event of a cancelled Iberia flight you can always ask for a refund, as long as you choose not to take the alternative flight offered by the airline. You can also claim a refund if Iberia doesn’t offer you an alternative flight at all.

How much Iberia compensation can I get for a delayed or cancelled flight?

The amount of the compensation depends on the distance of your flight:

Distance of your flight	Compensation
Flights shorter than 1,500 km	Get€250 per passenger
Flight between 1,500 and 3,500 km	Get€400 per passenger
Flights of over 1,500 kilometres within the EU	Get€400 per passenger
Flights of over 3,500 kilometres outside of the EU	Get €600 per passenger

I was flying with Iberia to a non-EU country. Can I still claim compensation?

Yes. Iberia’s headquarters are in Madrid, Spain and therefore the EU flight compensation rules apply to it. Even if you are flying with Iberia to the United States or to Asia, you can claim compensation for a disrupted flight.

However, as you can see in the table below, the situation might be different in the event that your flight is operated by a non-EU airline.

Type of flight	Example	Compensation
Flying with a British carrier	Tokyo to London with British Airways	Yes
Flying with a EU carrier	Amsterdam to London with KLM	Yes
Flying with a non-UK/non-EU carrier from the UK	London to Tokyo with Japan Airlines	Yes
Flying with a non-UK/non-EU carrier to the UK	Tokyo to London with Japan Airlines	No

Extraordinary circumstances — can Iberia deny me compensation?

Iberia can deny compensation when the delay or the cancellation was not their fault but was rather caused by a third party or force majeure. We call such situations extraordinary circumstances.

Some of the most common extraordinary circumstances are:

• Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

• A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

  However, a strike of the airline's crew is not considered an extraordinary circumstance!

• Political circumstances, such as a terrorist attack or general security risk due to political unrest.

• Natural disasters, including volcanic eruptions and hurricanes.

• A collision between the aircraft and birds or other foreign objects.

• An ill or unruly passenger.

• Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
  

How long do I have to claim my Iberia compensation and refund?

If you are flying to or from the UK, you have 6 years to do so. Scotland is the exception, as you have 5 years there to claim.

If your itinerary does not include the UK, local laws will apply.

Use our free Claim Calculator to check if you can still claim Iberia compensation and refund.

How long will it take to get my Iberia compensation / Iberia refund?

In many cases, passengers who claim flight compensation or refund with Flight-Delayed.co.uk, receive their money within a few weeks or months.

However, if the airline is unresponsive and/or the claim has to be taken to court, the wait time might get extended by a few additional months or even a few years.

Rest assured, though, that however long the claim will take, our team will keep you posted on any important changes regarding your case and be there to answer any of your questions.

How to claim Iberia compensation / Iberia refund?

First, you should make sure if you are actually eligible for flight compensation or refund. You can do it by using our Claim Calculator — this will only take you a minute!

If you are eligible for flight compensation and/or refund, you can choose to let our team of experts take it from there, allowing you to relax while we make sure you get the compensation you deserve. This will take you a few more minutes to make sure you upload all the necessary documents on our platform. Our legal team will then take it from there, starting with assessing your claim, getting the legal documentation ready, reaching out to the decision-maker within the airline and - if needed - taking your claim to court.

About Iberia

Iberia is a Spanish flag carrier, founded in 1927. The airline is based in Madrid and flies to almost 120 destinations in 45 countries across Europe, Africa, the Middle East, North America, and Latin America.

In 2010, Iberia merged with British Airways, establishing the International Airline Group (IAG), the third largest commercial airline in the world in terms of revenue. Iberia has also subsidiaries such as Iberia Regional and Iberia Express.

In May 2021, according to the statistics provided by Statista, Iberia was one of the most on-time Airline in Europe with an on-time rate of 98%.

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Useful links

• More details on delayed flight compensation
• More details on cancelled flight compensation
• Post-Brexit flight compensation rules in the UK
• Rules regarding missed flight compensation
• Rules regarding flight compensation in the case of denied boarding
• Claim Calculator — check if you are eligible for compensation