Opodo flight delayed or cancelled? Know your rights and claim compensation

Did your Opodo flight get delayed or cancelled? Don't let your travel plans be ruined. Get up to €600 in compensation with Flight-Delayed.co.uk. No win, no fee.

Take control of your compensation - start your claim now.

Key takeaways

  • If your Opodo flight was delayed by over 3 hours, you may be entitled to compensation of up to £520 per passenger.

  • If your Opodo flight was cancelled, you may also be eligible for flight compensation. Additionally, in some circumstances, you can also claim Opodo ticket refund.

  • Let Flight-Delayed.co.uk handle your Opodo flight compensation claim. We analyze, gather documentation, and represent your case in court. No win, no fee!

Which flights are protected under the British and EU regulations (EU261)?

Your flight must meet either of the following conditions for you to be eligible for compensation and/or refund under the British and EU regulations (EU261):

  • Your flight was departing from the UK/EU, OR,

  • Your flight was operated by a British/EU airline and arrived in the UK/Europe.

See the table below for some examples:

Type of flightExampleCompensation
Flying with a British carrierTokyo to London with British AirwaysYes
Flying with a EU carrierAmsterdam to London with KLMYes
Flying with a non-UK/non-EU carrier from the UKLondon to Tokyo with Japan AirlinesYes
Flying with a non-UK/non-EU carrier to the UKTokyo to London with Japan AirlinesNo

Opodo flight delayed or cancelled?

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Am I entitled to Opodo's delayed flight compensation?

Your flight meet the following conditions for you to be eligible for Opodo flight compensation:

  1. Your flight arrived at the final destination at least 3 hours behind schedule, AND,

  2. The reason for your flight delay was within the control of the airline.

You may not be entitled to compensation if the delay was caused by “Extraordinary Circumstances” outside of the airline’s control.

Compensation and refund policies for Opodo’s cancelled flight

In case your Opodo flight was cancelled, you can claim either flight compensation, a complete monetary refund or even both under specific conditions. Keep reading to find out more about those conditions.

Opodo flight cancellation – am I eligible for compensation?

According to the British and EU regulations (EU261), you are eligible for flight compensation for an Opodo flight cancellation if your flight meets the following conditions:

  1. Your flight was cancelled within 14 days of the scheduled departure, AND,

  2. The cancellation was within the control of the airline.

If the cancellation was due to situations outside of the airline’s control (“Extraordinary Circumstances”), you may not be entitled to compensation.

Cancellation noticeAlternative flightCompensation
Fewer than 7 days in advanceDeparts 1h+ earlier or arrived 2h+ laterYes
7-14 days in advanceDeparts 2h+ earlier or arrived 4h+ laterYes
Fewer than 14 days in advanceNo alternative flight offeredYes + refund

Flight refund eligibility for your cancelled Opodo flight

In case your Opodo flight is cancelled, you may also qualify for a flight refund provided that:

  • The airline proposed you an alternative flight that you declined, OR,

  • The airline did not offer you any alternate flight at all.

Should I choose a voucher over a refund?

It is strongly advised not to accept vouchers provided by airlines in case your Opodo flight is cancelled, as it might restrict your future flying options and have a redemption deadline. Additionally, you may have trouble retrieving your money if the airline goes bankrupt.

Hold the airline accountable and get your money!

Flight-Delayed.co.uk will make sure you get the money you deserve!

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What is the amount of compensation I can get for my disrupted Opodo flight?

The compensation amount is determined by the distance covered by your flight and is paid per passenger.

Distance of your flightCompensation
Flights shorter than 1,500 kmGet £220 per passenger
Flight between 1,500 and 3,500 kmGet £350 per passenger
Flights of over 1,500 kilometres within the EU
Get £350 per passenger
Flights of over 3,500 kilometres outside of the EU
Get £520 per passenger

flight compensation amount

Can airlines refuse to compensate for extraordinary circumstances?

Even if your flight was delayed for more than 3 hours or cancelled less than 14 days prior to the scheduled departure, the airline may decline to pay you compensation if your flight was disrupted due to extraordinary circumstances. These circumstances are occurrences beyond the airline's control, caused by a third party or unforeseeable events.

Below are some examples of the most frequent extraordinary circumstances:

  • Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

  • A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

    However, a strike of the airline's crew is not considered an extraordinary circumstance!

  • Political circumstances, such as a terrorist attack or general security risk due to political unrest.

  • Natural disasters, including volcanic eruptions and hurricanes.

  • A collision between the aircraft and birds or other foreign objects.

  • An ill or unruly passenger.

  • Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.

Is there an Opodo flight compensation claim deadline?

Yes, there is a deadline to file a compensation claim for your delayed or cancelled Opodo flight. The deadline for claiming flight compensation varies depending on the country where the flight was scheduled to depart from, arrive at, or where the airline is based. This deadline ranges from 6 months in Romania to up to 6 years in the UK.

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How long does it take to get compensated for a disrupted Opodo flight?

The duration it takes to receive Opodo flight compensation varies depending on the complexity of the case and airline response time. Typically, if your case is uncomplicated and the airline responds promptly, you may receive compensation in a few weeks to a few months. However, if your case is more complex or the airline is unresponsive, the process can take years.

Legal experts at Flight-Delayed.com will handle the process for you, regardless of how long it takes.

Should I claim from the airline or the travel agency?

When it comes to claiming flight compensation, you have the option to claim from either the airline or the travel agency. However, seeking help from legal experts is highly recommended.

At Flight-Delayed.com, our team of legal professionals with over 10 years of experience will handle your claim once you provide the required flight information on our website.

We will examine your claim, collect necessary documents, communicate with the airline, and even represent your case in court if necessary, all on a no-win-no-fee basis to ensure you receive your flight compensation hassle-free.

Why claim with Flight-Delayed.com

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About Opodo

Opodo is an online travel agency based in Madrid, Spain. It offers a wide range of travel-related services, including flight bookings, hotel reservations, car rentals, and holiday packages. Founded in 2001, Opodo has become a popular choice for travellers looking for convenient and affordable travel solutions.

The platform provides access to deals and discounts from hundreds of airlines, hotels, and car rental companies, making it easier for travellers to find the best offers for their trips. With a user-friendly website and mobile app, Opodo offers a seamless booking experience for its customers.

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