Get Vueling Airlines compensation for a delayed or cancelled flight!

What are the UK and EU air passenger rights for delayed or cancelled Vueling flights?

If your Vueling flight was delayed or cancelled, your rights to compensation and refunds are protected by British and EU regulations.

It all started in 2004 with the so-called EU261 regulation, which stated that air passengers should be compensated for the loss of time as a result of flight cancellations. Following additional court rulings, the regulation started to cover delayed flights as well.

After Brexit, EU261 was adopted into British law. So what do these regulations say about air passengers’ rights with delayed or cancelled Vueling flight? 

• Was your Vueling flight delayed? If you arrived at your final destination at least 3 hours late, you are most likely entitled to flight compensation.
• Was your Vueling flight cancelled? If you did not take an alternative flight offered by the airline or the airline did not offer any alternative flights, you are entitled to a refund. Additionally, if the flight was cancelled fewer than 14 days before departure, you might be entitled to cancelled Vueling flight compensation.
• Regardless of the flight disruption or its cause, airlines must provide passengers with special assistance, known as the "right to care.” This includes: food and beverage vouchers, communication services (e.g. free phone calls and fax messages), and, if needed, accommodations and transportation. You can claim those directly at the airline’s service desk at the airport, if the airline refuses to give you a voucher, just go and buy what you need — they will have to pay you back those expenses (as long as they are reasonable).

Important note: If your flight was delayed or cancelled because of “extraordinary circumstances”, such as severe weather or unruly passengers, you are not entitled to flight compensation. This is because the airline has to be at fault for flight disruption in order to for passengers to get compensated.

Check out the recently disrupted flights table below. Is your Vueling flight on the table? Then you might be eligible for flight compensation!

When can I claim Vueling Airlines delay compensation? 

Generally, you can claim Vueling Airlines delayed flight compensation if your flight was delayed by at least 3 hours and Vueling was the party at fault for the delay. See the Extraordinary Circumstances section of this article for more information on situations where the airline does not need to pay out compensation.

Vueling cancelled flight – When can I claim for Vueling Airlines compensation and a refund?

Depending on the exact circumstances of your flight cancellation, you might be eligible for flight compensation, a flight refund, or both.

When can I claim compensation for a cancelled Vueling flight?

This depends on three factors:

• When the flight was cancelled — you can claim Vueling Airlines compensation if your flight cancellation was announced fewer than 14 days prior to the departure.
• Details of the alternative flight offered by the airline — see table below.
• The cause of cancellation — Vueling must be the party at fault for the cancellation for you to be eligible for compensation. If the cancellation is caused by extraordinary circumstances, such as bad weather or unruly passengers, you may not be eligible for compensation. Check the Extraordinary Circumstances section of this article to learn more.
  

When can I claim a Vueling refund for a cancelled flight?

Even if you don’t qualify for cancelled flight compensation, you can probably still claim your Vueling refund. Following are the two criteria you are eligible for a ticket refund.

1. Vueling did not offer you any alternative flights
2. Vueling did offer you an alternative flight but you declined it.

In some cases, you might be eligible for both Vueling compensation and a Vueling ticket refund!

KNOW YOUR RIGHTS: Vueling is not allowed to force you to accept a travel voucher instead of a monetary refund.

Can I receive flight compensation if I cancel my Vueling flight?

If you choose to cancel your Vueling flight, it is important to understand the compensation policy. Generally, if you initiate the cancellation, you may not be eligible for flight compensation under industry regulations. However, it is advisable to review Vueling's specific refund and compensation policies for further details on possible scenarios that may qualify for compensation in case of cancellation.

What do I do if I missed my connecting flight due to Vueling delay or cancellation?

As long as both flights were booked under the same reservation (e.g. both flights are on the same ticket), you might be eligible for  Vueling Airlines compensation and/or a refund for the entirety of your trip. This is applicable if the delay or cancellation meets the specific criteria mentioned earlier in this section.

How much Vueling Airlines compensation can I get?

The exact compensation amount depends on the distance of your flight.

Can I claim Vueling Airlines compensation for a non-EU Vueling flight?

Yes, no matter where you are flying with Vueling, you are eligible for compensation and a refund. This is because Vueling Airlines is headquartered in the EU.

However, the situation might be different for other airlines. See the table below to learn more.

Extraordinary circumstances — when can Vueling deny me compensation?

In certain situations, the airline is not obliged to pay Vueling Airlines compensation to the passengers. This happens when the flight disruption was not caused by the airline’s actions but rather is an effect of force majeure or if a third party is at fault.

We call such situations extraordinary circumstances. The most common examples of these are:

• Severe weather conditions, such as dense fog and heavy rain.
• A strike caused by workers within the aviation industry (e.g. baggage handlers). 
  However, a Vueling strike caused by workers within the airline (e.g. pilots, flight attendants) is NOT considered an extraordinary circumstance!
• Natural disasters, including wildfires and tornadoes.
• A collision between the aircraft and birds or other foreign objects.
• A delay or cancellation caused by an ill or unruly passenger.

Keep in mind, however, that airlines often claim that extraordinary circumstances happened, even if that was not the case. They do so in hope that they will avoid paying out compensation.

Let us help you get your money. We will carefully assess all the circumstances and if we find you to be eligible for compensation, our team will fight for your rights until the very end. No win, no fee.

How long do I have to submit my Vueling claim?

If you are flying to or from the UK, you have up to 6 years to submit your Vueling compensation or refund claim.

If you are travelling with Vueling between other countries than the UK, you have up to 5 years to submit a claim, as Spanish regulations then apply.

How long will it take to get my Vueling Airlines compensation?

Many of the passengers that claim via Flight Delayed get their money within a few weeks to a few months. Below is the review from a satisfied customer who filed their claim through Flight Delayed and received compensation.

“Flight Delayed were brilliant. I had my compensation claim rejected by Vueling as not applicable, but I knew that Vueling has lied outright about their actions. So F-D pursued them to the courts. A lengthy process, but this is usual and the outcome was I got my compensation claim through and was informed throughout the process. I would have got nothing otherwise. Well done that team, I would use you again in these circumstances. Thank you.”

However, in some situations, for example, when a court case is needed to force the airline to pay, the waiting time might get extended to up to a few years.

Rest assured, though, that no matter how long your claim will take, we will always be there for you to answer any of your questions and keep you informed of any important events regarding your case.

How to claim Vueling compensation and refund?

With over a decade of experience, legal teams in 9 European countries, and a 98% success rate in courts, Flight Delayed is the best option when it comes to claiming compensation for a delayed or cancelled Vueling flight.

We handle the whole process for you, from start to finish. The only thing you need to do is dedicate 5 minutes of your time to submitting all the important information and flight documents via our smart online system. No win, no fee!

About Vueling

Vueling is one of the largest Spanish airlines, alongside Air Europa, Iberia, and Volotea. Since 2013, Vueling has been part of the International Airlines Group, a parent company of multiple other carriers, such as British Airways and the aforementioned Iberia.

Vueling serves over a hundred destinations across Europe, Africa, Asia, and the Middle East. Besides its main hub at the Barcelona-El Prat Airport, the low-cost airline has hubs also at Paris-Orly and Rome-Fiumicino.

In February 2023, Vueling is the second most punctual airline in Europe with a punctuality rate of 86.3% out of 14,000 flights. 

Useful links

• Air Europa flight compensation
• Air Nostrum flight compensation
• More details on delayed flight compensation
• More details on cancelled flight compensation
• Rules regarding missed flight compensation
• Claim Calculator — check if you are eligible for compensation