Delayed or cancelled Brussels Airlines flight? Get compensation up to €600!

In the event of a Brussels Airlines flight delayed or cancelled, you can be entitled to compensation up to €600 and/or the refund of your ticket! And our team can help you get this money from the airline!

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Key Takeaways

  • Brussels Airlines flight delayed by more than 3 hours? You can claim compensation up to £520!

  • Brussels Airlines flight cancelled? You can ask for flight compensation and a monetary refund of your ticket.

  • Brussels Airlines is flying international — you are entitled to compensation even on flights outside of the EU/UK.

  • You can submit your claim for compensation with — it only takes a few steps.

Delayed Brussels Airlines flight — get compensation

If your Brussels Airlines flight gets delayed by more than 3 hours, you can claim compensation up to £520 under EU261, the European passenger rights legislation. For flights from the UK, the British passenger rights legislation will apply. Either way, the airline must bear the blame for the delay.

=> Learn more about your rights after Brexit flying in Europe and internationally as a UK passenger

To see if you are eligible for compensation, use our free and no-obligation Claim Calculator. In less than a few clicks, you'll know if you qualify for Brussels Airlines delayed flight compensation. If you are, we can handle your claim from start to finish on a "no win, no fee" basis. We will even stand up for your rights in court if required!

Brussels Airlines flight delayed by 3 hours or more?

Cancelled Brussels Airlines flight — refund and compensation rules

Depending on the circumstances of your Brussels Airlines flight cancellation, you may be entitled to compensation of up to £520, a ticket refund, or both.

When can I claim compensation for my cancelled Brussels Airlines flight?

You may be entitled to compensation if your Brussels Airlines flight was cancelled fewer than 14 days before the scheduled departure date and you did not take another flight.

To be eligible for compensation, Brussels Airlines must be at fault for the cancellation. For more information, see the "Extraordinary Circumstances" section of this article.

When can I claim a refund for my cancelled Brussels Airlines flight?

If a Brussels Airlines flight is cancelled, you are entitled to a refund if you do not accept the airline's alternative flight. You can request a refund also if Brussels Airlines does not provide you with an alternate flight at all.

Cancellation noticeAlternative flightCompensation
Fewer than 7 days in advanceDeparts 1h+ earlier or arrived 2h+ laterYes
7-14 days in advanceDeparts 2h+ earlier or arrived 4h+ laterYes
Fewer than 14 days in advanceNo alternative flight offeredYes + refund

Get £520 for your disrupted Brussels Airlines flight!

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How much Brussels Airlines compensation can I get for a delayed or cancelled flight?

The amount of compensation is determined by the distance of your flight:

Distance of your flightCompensation
Flights shorter than 1,500 kmGet £220 per passenger
Flight between 1,500 and 3,500 kmGet £350 per passenger
Flights of over 1,500 kilometres within the EUGet £350 per passenger
Flights of over 3,500 kilometres outside of the EU
Get £520 per passenger

flight compensation amount

I was flying with Brussels Airlines to a non-EU/non-UK country. Can I still claim compensation?

Yes. Because Brussels Airlines' headquarters are in Machelen (Belgium), the EU flight compensation laws apply to the airline. Even if you are flying with Brussels Airlines to the United States or Africa, you are entitled to compensation if your trip is disrupted.

However, if a non-EU/non-UK carrier operates your flight, the situation can be different, as shown in the table below.

Type of flightExampleCompensation
Flying with a British carrierTokyo to London with British AirwaysYes
Flying with a EU carrierAmsterdam to London with KLMYes
Flying with a non-UK/non-EU carrier from the UKLondon to Tokyo with Japan AirlinesYes
Flying with a non-UK/non-EU carrier to the UKTokyo to London with Japan AirlinesNo

Extraordinary circumstances — can Brussels Airlines deny me compensation?

When the delay or cancellation was caused by a third party or force majeure, Brussels Airlines has the authority to decline compensation. Such circumstances are referred to as extraordinary circumstances.

Some of the most common extraordinary circumstances are:

  • Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

  • A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

    However, a strike of the airline's crew is not considered an extraordinary circumstance!

  • Political circumstances, such as a terrorist attack or general security risk due to political unrest.

  • Natural disasters, including volcanic eruptions and hurricanes.

  • A collision between the aircraft and birds or other foreign objects.

  • An ill or unruly passenger.

  • Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.

You should be aware, however, that airlines may claim extraordinary circumstances, even if that was not the case. This is used by airlines to avoid having to pay compensation.

How long do I have to claim my Brussels Airlines compensation and refund?

You have 6 years to claim compensation and refund if you had a delayed flight to or from the United Kingdom. The exception is Scotland, where you have 5 years to claim.

Local rules will apply if your itinerary does not include the United Kingdom.

Check if you can still get compensation and a refund from Brussels Airways with our free Claim Calculator.

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How long will it take to get my Brussels Airlines compensation / Brussels Airlines refund?

Passengers who use to obtain flight compensation or a refund usually receive their funds within a few weeks or months.

However, if the airline fails to respond and/or the claim must be filed in court, a few months — or even years in some cases — could be added to the wait time.

Rest assured, regardless of how long the claim takes, our team will keep you updated on any significant developments in your case and will be available to answer any questions you may have.

How to claim Brussels Airlines compensation / Brussels Airlines refund?

First, determine whether you are eligible for Brussels Airlines compensation or a refund. You can do that in a few steps by using our Claim Calculator.

If you are qualified for flight compensation and/or a refund, you can choose to delegate the process to our team of legal professionals, allowing you to relax while we ensure you get compensation and/or your refund.

It will take only a few minutes to upload all required documents on our platform. Our legal experts will then take over from there, assessing your claim, preparing legal papers, contacting the airline's decision-makers, and, if necessary, taking your claim to court.

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If you are ready to claim, start the process right away — you can do it straight from your phone or computer!

About Brussels Airlines

Brussels Airlines is a quite new airline founded in 2006. The airline is Belgium's flag carrier and largest airline, with its headquarters located at Brussels Airport. Brussels Airlines has been part of the Lufthansa Group since October 2009.

Brussels Airlines is flying to more than 100 destinations internationally, currently operating 38 aircraft between Europe, North America, and Africa.