Avianca flight delayed or cancelled? Get compensation and a refund!
Stuck at the airport due to a delayed Avianca flight?
Vacation plans ruined as a result of an Avianca flight cancellation?
At Flight-Delayed.co.uk we believe that air passengers should fight for their rights to get flight compensation! If your Avianca flight was delayed or cancelled, you may be eligible for flight compensation of up to £520 and/or a full refund of your flight ticket!
Check your eligibility for flight compensation in just a few minutes with our free, no-obligation Claim Calculator! You may be entitled to up to £520 in flight compensation and a full refund of your ticket.
Avianca flight delayed by at least 3 hours? You could get up to £520 in compensation!
Avianca flight cancelled? You might be entitled to both compensation AND a ticket refund!
When flying with Avianca, you can claim compensation only for the flights departing from the UK/EU.
- We can help you claim your flight compensation and ticket refund from Avianca. With over a decade of experience in helping air passengers from around the world, we’re your best bet when it comes to fighting airlines.
Table of contents
- When can I claim compensation for my cancelled Avianca flight?
- When can I claim a refund for my cancelled Avianca flight?
Since Avianca is a non-EU airline, your rights to flight compensation are only protected by British or EU law under certain conditions.
In order for you to be eligible for Avianca flight compensation, your delayed or cancelled flight must have departed from a British or European airport.
Unfortunately, when flying to the UK/EU on a non-EU airline, your passengers' rights are not protected under British and European flight compensation regulations (more details in the table below)..
If your Avianca flight from the UK/EU was delayed by more than 3 hours, you are likely entitled to flight compensation under British and European regulations. Compensation is only available if the airline is at fault for the delay — the airline won’t give you compensation if the delay was caused by a third party or by force majeure.
Avianca flight delayed by 3 hours or more?
Claim compensation of up to £520!
Depending on the circumstances surrounding your cancelled Avianca flight, you may be entitled to compensation of up to £520, a ticket refund, or both!!
According to British and European flight compensation regulations, you can claim compensation for an Avianca flight if the cancellation was announced fewer than 14 days before the departure date.
Avianca must be at fault for the cancellation — see the 'Extraordinary Circumstances' section of this article for more information on when the airline can refuse compensation.
If your Avianca flight from the UK/EU got cancelled, you can get a refund if:
The airline did not provide you with an alternative flight
The airline did provide you with an alternative flight, but you decided not to take it
You might get £520 in flight compensation for your delayed or cancelled Avianca flight.
With us, you can claim compensation in just a few minutes!
The amount of compensation is determined by the distance of your flight:
For flights shorter than 1,500 km, the compensation is £220.
For flights between 1,500 and 3,500 km, the compensation is £350.
For flights of over 1,500 kilometres within the EU, the compensation is also £350.
For flights of over 3,500 kilometres outside of the EU, the compensation is £520 —but if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.
When the delay or cancellation is caused by a third party or force majeure, Avianca has the possibility to refuse compensation. Those situations are referred to as extraordinary circumstances
Some of the most common extraordinary circumstances are:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
Beware: airlines sometimes claim that extraordinary circumstances happen, even if that was not the case! They do it in the hope that they won’t have to pay flight compensation to passengers.
If you were flying from the UK, you have 6 years to claim compensation and refund. When flying from another country, different expiry dates for claims may apply.
Check if you can still get compensation and a refund from Avianca with our free Claim Calculator.
Maximise your chance of a successful Avianca claim.
Get your flight compensation and refund with the help of Flight-Delayed.co.uk
When claiming with Flight-Delayed.co.uk, passengers frequently receive their compensation and refunds in a few weeks or months.
If the airline is unresponsive or the claim must be taken to court, the wait time might get extended by several months to several years.
Our team of experts will regularly contact you to share important developments in your case and will be available to answer any questions you may have.
It will only take a few minutes to upload all required documents to our platform. Our legal team will then evaluate your claim, prepare legal documents, contact the airline, and, if necessary, take your claim to court.
Why claim with Flight-Delayed.co.uk?
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Legal teams in 9 countries
95% of court cases won
‘No win, no fee’ — always
Please visit our Price List page to learn more about our fees.
If you are ready to claim, start the process right away — you can do it straight from your phone or computer!
Avianca is a Colombian airline operating mainly in Latin America. However, the airline is part of the Star Alliance, making it an international airline operating across all five continents. When it comes to Europe, the airline is departing from major airports in 16 countries, such as the UK, France, Germany and the Netherlands.
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation