You might be qualified for flight compensation if your flight out of Berlin was delayed by more than 3 hours or cancelled less than 14 days before departure. The compensation is issued per passenger and is determined by the distance of your flight.
| Distance of your flight | Compensation |
|---|---|
| Flights shorter than 1,500 km | Get £220 per passenger |
| Flight between 1,500 and 3,500 km | Get £350 per passenger |
| Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
| Flights of over 3,500 kilometres outside of the EU | Get £520 per passenger |
Regardless of the airline, if the following criteria are met for your flight, you may be eligible for up to £520 in flight compensation for a delayed flight from Berlin:
Your flight from Berlin was delayed by more than three hours
AND
The airline was at fault for the delay. Passengers are unfortunately not entitled to compensation from the airline if the delay was caused by an unforeseeable circumstance or by a third party (for more information, see this page's section on "extraordinary circumstances").
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If your flight from Berlin is cancelled, you may be entitled to up to £520 in flight compensation, the full cost of your ticket returned, or even both. Find out when you can be qualified for these advantages by reading on!
If your flight from Berlin was cancelled, you might receive up to £520 in flight compensation per passenger if:
The cancellation was announced less than 14 days before the planned departure date,
AND
The airline was at fault for the cancelled flight (for additional information on when an airline has a legal basis to withhold passengers' compensation, see this page's "Extraordinary Circumstances" section).
| Cancellation notice | Alternative flight | Compensation |
|---|---|---|
| Fewer than 7 days in advance | Departs 1h+ earlier or arrived 2h+ later | Yes |
| 7-14 days in advance | Departs 2h+ earlier or arrived 4h+ later | Yes |
| Fewer than 14 days in advance | No alternative flight offered | Yes + refund |
You must meet the criteria given below to be qualified for a full refund of your flight ticket:
You weren't given a choice of taking an alternative flight by the airline.
OR
The airline offered you another alternative flight, but you turned it down.
Do you doubt your eligibility for compensation for your flight to Berlin?
Check your case right away with our free, no-obligation Claim Calculator.
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Do you doubt your eligibility for compensation for your flight to Berlin? Check your case right away with our free, no-obligation Claim Calculator. |
Generally speaking, we advise against accepting a travel voucher in place of a cash return. This is the case for the following explanations:
Accepting a travel voucher requires booking a second journey with the same airline that you've already had issues with. In addition, airlines typically specify a deadline for using a voucher.
You might not be able to turn your voucher into a cash refund if the airline files for bankruptcy, which would mean you would lose your money.
There are slightly different requirements for obtaining a flight refund or compensation if you were travelling to Berlin.
If you were flying from a European nation or the UK, you may be eligible for flight compensation for a delayed or cancelled flight to Berlin.
Your eligibility also applies in the case that you took a flight from outside of the EU on a European airline.
You won't be subject to European laws governing flight compensation if a non-EU/UK airline flew you to Berlin and if your flight originated in a non-EU country. The table below provides more details on this.
| Type of flight | Example | Compensation |
|---|---|---|
| Flying with a British carrier | Tokyo to London with British Airways | Yes |
| Flying with a EU carrier | Amsterdam to London with KLM | Yes |
| Flying with a non-UK/non-EU carrier from the UK | London to Tokyo with Japan Airlines | Yes |
| Flying with a non-UK/non-EU carrier to the UK | Tokyo to London with Japan Airlines | No |
The airline is not responsible for the delay or cancellation of your flight where a third party or a situation of force majeure is at fault. Should these "extraordinary circumstances" occur, airlines are not compelled to compensate the impacted passengers. If your flight from Berlin is cancelled or delayed and any of the following applies, you could not be eligible for flight compensation:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
The European Union Regulation (EU261) on Air Passenger Rights applies to all flights into Berlin. So, 2 years after the flight, you can submit a claim for compensation for a flight to or from Berlin.
You have 6 years to file a claim for flight compensation or a refund from Berlin if you are travelling to or from the United Kingdom. Scotland is an exception since there, you have 5 years to file a claim. If you are travelling outside of the UK or the EU, your time to file the claim will be determined by local law.
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The majority of the time, passengers who collaborate with us to request flight compensation or refund get their money within a few weeks or months.
The wait time could be months or even years if the airline doesn't reply and/or the claim needs to be filed in court.
No matter how long the claim process takes, our legal experts will keep you informed of any significant developments to your claim and be there to answer any questions you may have.
You simply need to upload the necessary documents to our website to submit your claim with us. Afterwards, everything is handled on your behalf by our professionals, including assessing your claim, creating legal paperwork, communicating with the airline's legal representatives, and, if required, taking your claim to court.
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Berlin used to be home to three smaller airports, Schönefeld, Tegel, and Tempelhof until it was decided to build a new airport in Berlin. On October 31, 2020, Berlin Brandenburg Airport's doors officially opened. It has replaced the already-closed Tegel and Tempelhof Airports as well as Schönefeld Airport, which will continue to be in use as the new airport's terminal 5 until 2025. The airport is officially known as Berlin Brandenburg International Airport, Willy Brandt (BER).
Berlin Brandenburg Airport is a world-class airport located in Schönefeld, a suburb of Berlin in the German state of Brandenburg. EasyJet, Eurowings, and Ryanair use it as a base; it is situated 18 km (11 mi) southeast of the city centre. It primarily offers flights to popular tourist and business destinations in Europe as well as a few intercontinental services.
Germany's capital city, Berlin, is recognized for its extraordinary collection of landmarks, thriving cultural scene, and lifestyle that manages to be both active and laid-back. The city is best recognized for its stark contrasts, in actuality. The past and present coexist as modern and historical monuments stand side by side. Among the 28 well-known European cities, Berlin has been deemed the most environmentally friendly.
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