Claim Sun Express compensation for your delayed or cancelled flight!

Check your Sun Express status

You can easily check the status of your flight by visiting the websites of the airline or the airport. This will help you prepare for any unexpected flight delays or cancellations.

Check out the recently disrupted flight tables below! If you see your flight, you might be eligible for flight compensation at Flight Delayed. Is your flight not yet listed? Check your eligibility for compensation with our claim calculator!

Sun Express flight compensation — your passenger rights

Because Sun Express is not a British or EU airline, your rights for flight compensation are only covered by the British and EU regulations if your Sun Express flight departed from the UK/EU. See the table below for more information.

How much Sun Express compensation am I entitled to if my flight is delayed or cancelled?

If your flight was delayed or cancelled from the UK/EU, you may be eligible for Sun Express compensation. The amount of compensation depends on the length of your flight:

When can I claim compensation for my delayed Sun Express flight?

You are eligible for a delayed Sun Express flight compensation if:

• The Sun Express flight from the UK/EU is delayed by more than 3 hours.
• Sun Express is the party at fault for the delay.

Use our free, no-obligation Claim Calculator to check your eligibility for Sun Express delayed flight compensation — this can be done in less than a minute! If you are eligible, we can then handle the entire claim process for you on a "no win, no fee" basis. We will even defend your rights in court, if necessary.

Sun Express flight cancelled — refund and compensation policies

Depending on the circumstances of your Sun Express cancellation, you may be entitled to compensation of up to €600 as both the British and EU regulations state, a ticket refund, or both.

When can I claim compensation for my cancelled Sun Express flight?

You are eligible for a cancelled flight compensation if:

• The Sun Express flight from the UK/EU is cancelled less than 14 days before the scheduled departure date.
• Sun Express is the party at fault for the cancellation. For more information, see the "Extraordinary Circumstances." section of this article.

When can I claim a refund for my cancelled Sun Express flight?

If your Sun Express flight from the UK/EU got cancelled, you can get a refund if:

1. The airline did not offer you an alternative flight
2. The airline did offer you an alternative flight, but you decided not to take it

Extraordinary circumstances — when can Sun Express deny me compensation?

Sun Express has the right to refuse compensation if the delay or cancellation was caused by a third party or by force majeure. These are referred to as extraordinary circumstances.

The following are some of the most common extraordinary circumstances:

• Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
• A strike caused by workers within the aviation industry (eg. baggage handlers). However, a Sun Express strike caused by workers associated with the airline (eg. pilots, flight attendants) is NOT considered an extraordinary circumstance and you CAN claim compensation.
• Political circumstances, such as a terrorist attack or general security risk due to political unrest.
• Natural disasters, such as wild fires and hurricanes.
• A collision between the aircraft and birds or other foreign objects.
• A delay or cancellation caused by an ill or unruly passenger.

However, keep in mind that airlines sometimes claim that an extraordinary circumstance happened, even if that was not the case. They do it to avoid paying out compensation. 

Don’t let the airline trick you. Check if you are eligible in just a minute using our Claim Calculator.

How long do I have to claim my Sun Express compensation and refund?

If you flew from the UK, you have 6 years to claim flight compensation and refund. From Scotland, you have 5 years to claim.

Check if you can still get compensation and a refund from Sun Express with our free Claim Calculator.

How long will it take to receive my Sun Express compensation/refund?

Passengers who use Flight Delayed to claim flight compensation or a refund often receive their money within a few weeks or months.

However, if the airline fails to respond and/or the claim must be filed in court, the wait time could be months or even years.

Rest assured, regardless of how long the claim takes, our team will keep you updated on any significant developments in your case and will be available to answer any questions you may have.

How to get a Sun Express refund or flight compensation?

First, determine whether you are eligible for Sun Express compensation or a refund. You can do that in a few steps by using our Claim Calculator. Keep in mind that your flight must have departed from the UK/EU to be eligible for flight compensation/refund.

If you are eligible, you can delegate the process to our legal team, allowing you to relax while we ensure you receive the money you deserve.

Uploading all required documents to our platform will only take a few minutes. Our legal team will then assess your claim, prepare legal documents, contact the airline's decision-makers, and, if necessary, take your claim to court.

Please visit our Price List page to learn more about our fees.

If you are ready to claim, start the process right away — you can do it straight from your phone or computer!

About Sun Express

SunExpress is a Turkish-German airline. Its headquarters are in Antalya in Turkey. SunExpress was formed as a joint venture between Turkish Airlines and Lufthansa in October 1989.

Sun Express operates in Europe, Turkey and the Middle East with destinations such as Dubai or Tel-Aviv.

Useful links

• Antalya airport compensation
• More details on delayed flight compensation
• More details on cancelled flight compensation
• Post-Brexit flight compensation rules in the UK
• Rules regarding missed flight compensation
• Rules regarding flight compensation in the case of denied boarding
• Claim Calculator — check if you are eligible for compensation