Flight delayed, cancelled or overbooked?

You may be entitled to up to £520 in compensation!

Check compensation

How to claim flight compensation of up to £520?

Have you experienced a significant flight delay or a sudden flight cancellation within the last 6 years? You might be eligible for up to £520 in flight compensation.

At Flight-Delayed.co.uk, we help passengers fight for their rights. You just need to spend a few minutes uploading all the necessary documents using our smart online system and we will take care of everything else for you. No win, no fee!

Check if you are eligible for flight compensation fast using our free, no-obligation Claim Calculator.
 

Check my flight

 

What you must know

  • Your right to flight compensation is guaranteed by the UK and EU regulations.

  • Was your flight delayed by at least 3 hours? Then you are likely eligible for delayed flight compensation.

  • Was your flight cancelled fewer than 14 days prior to the original departure date? Then you are likely eligible for cancelled flight compensation.

  • You have up to 6 years to claim your flight compensation.

  • At Flight-Delayed.co.uk, we have been helping air passengers since 2010. We have legal teams in 9 countries and have won 98% of court cases against airlines. For your convenience, we operate on a ‘no win, no fee’ basis.

  • Check if you are entitled to flight compensation using our free, no-obligation Claim Calculator.
     

Table of contents

UK and EU air passenger rights

Can I claim flight compensation when flying to a non-EU country?

Delayed flight — when can I claim compensation?

Cancelled flight — when can I claim compensation?

How much flight compensation can I get?

Extraordinary circumstances — situations where the airline can legally deny compensation

Reimbursement of additional expenses

How long do I have to claim flight compensation?

How long will it take to get my flight compensation?

How can I claim flight compensation?

Useful links


 

British and EU air passenger rights 

In 2004, the European Parliament signed Regulation (EC) No. 261/2004, a law that revolutionised the whole aviation industry. Initially, the document known also as EU261 or Flight Compensation Regulation guaranteed air passengers in the EU the right to compensation in the event of a cancelled flight. Later, following additional court rulings, such as the Sturgeon Ruling, the regulation started covering delayed flights as well.

After Brexit, EU261 was adopted by British lawmakers into the UK law as ‘The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019’. This document guarantees British travellers virtually the same air passenger rights as when the United Kingdom was part of the EU.

 


Not sure if you are eligible for flight compensation?

It takes only a minute to check it!
 

Check my flight


 

Can I claim flight compensation when flying to a non-EU country?

In the majority of cases, yes. The British and EU flight compensation regulations apply to all flights handled by airlines headquartered in the UK or the EU. Additionally, the regulations also cover flights from the UK/EU handled by non-UK/non-EU airlines.

See the table below for more details.
 

compensation and refund rules for non-EU flights

 

When can I claim compensation for a delayed flight?

You can claim flight delay compensation if the flight was delayed by at least 3 hours and the airline was the party at fault for the delay (consider extraordinary circumstances).

 

Check my flight

 

When can I claim compensation for a cancelled flight?

Generally, you can claim cancelled flight compensation if your flight was cancelled fewer than 14 days prior to the original departure. However, you also need to consider if the airline is the party at fault for the cancellation — there are so-called extraordinary circumstances in which the airline is not obliged to pay out compensation. 

Additionally, the alternative flight offered by the airline — if the airline offered one — must meet specific conditions in order for the passenger to be eligible for compensation. We explain this in more detail in the table below.
 

cancelled flight compensation rules UK EU

 

How much flight compensation can I get?

The compensation amount depends on the distance of your flight.

  • For flights shorter than 1,500 km, the compensation is £220.

  • For flights between 1,500 and 3,500 km, the compensation is £350.

  • For flights of over 1,500 kilometres within the EU, the compensation is also £350.

  • For flights of over 3,500 kilometres outside of the EU, the compensation is £520 —but if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.

 

cancelled and delayed Swiss Air Lines flight compensation


Extraordinary circumstances — situations where the airline can legally deny compensation

Although generally air passengers are entitled to flight compensation in the event of a delayed or cancelled flight, there are situations in which the airline is not obliged to pay. This happens when the flight disruption is caused by a third party or force majeure. We call these kinds of situations extraordinary circumstances. The most common examples of them are:
 

  • Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

  • A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

    However, a strike of the airline's crew is not considered an extraordinary circumstance!

  • Political circumstances, such as a terrorist attack or general security risk due to political unrest.

  • Natural disasters, including volcanic eruptions and hurricanes.

  • A collision between the aircraft and birds or other foreign objects.

  • An ill or unruly passenger.

  • Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
     

However, be aware that sometimes airlines try to avoid paying out compensation by claiming that extraordinary circumstances occurred, even if that was not the case. 

Let us have a look at your case, we’ll hold the airline accountable. If needed, we will even fight for your rights in court. No win, no fee.

 


Hold the airline accountable with the help of Flight-Delayed.co.uk

Submit your claim online in just a few minutes.
 

Claim now


 

Reimbursement of additional expenses

Did you have to spend another night at a hotel or book a taxi due to the flight disruption? It might be possible to have those costs reimbursed.

When you claim with Flight-Delayed.co.uk, you can upload all relevant receipts and invoices via your online account. We will take it from there and make sure you are reimbursed.

 

How long do I have to claim flight compensation?

Were you flying either to or from the UK? Then you have 6 years to claim flight compensation. The exception is Scottland — you have 5 years to claim there.

If your itinerary did not include the UK, different national regulations will apply. Use our Claim Calculator to quickly check if you can still claim flight compensation.

 


Claim flight compensation before the time runs out!

It takes only a few minutes to claim with Flight-Delayed.co.uk
 

Claim now



How long will it take to get my flight compensation?

This depends on multiple factors, such as the airline’s responsiveness and whether a court case is needed to force the airline to pay. Generally, many passengers who claim with the help of Flight-Delayed.co.uk find money on their account within a few weeks or months

However, there are also situations where it might take longer than that, up to a few years. Rest assured, though, that when you claim with us, we will keep you posted on all the important updates regarding the process and be there to answer any questions you might have. For your convenience, we work exclusively on a ‘no win, no fee’ basis.


How can I claim flight compensation?

First, double-check whether you are eligible by using our Claim Calculator. It’s free and you’re not obliged to use our services afterwards.

However, if you do wish to claim with the help of our flight compensation experts, it will take you only a few additional minutes to provide all the important flight details and upload all the relevant documents. Afterwards, we’ll take care of everything for you, including handling a court case, if needed.

 

Why claim with Flight-Delayed.co.uk?

Helping passengers since 2010

Legal teams in 9 countries

98% of court cases won

‘No win, no fee’ — always

 

If you wish to learn more about our fees, please visit our Price List page

Otherwise, if you are ready to claim, start the process right away — you can do it straight from your phone or your computer!
 

I'm ready to claim

 

Useful links

Check for free if you are entitled to compensation or a refund!

Check my flight