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How to get compensated for delayed flights?


Did you know you can get money for those annoying delayed flights? Only a few percent of all air passengers know that flights that are delayed by three hours or more grant entitlement to up to GBP 220, GBP 220 or even up to GBP 530 in compensation. is a company that specialises in claiming this compensation from airlines. This article will tell you more about the regulations and about claiming.


What are the rules concerning delayed flights?


The European Parliament and European Court of Justice regulated flight cancellations, re-routings and denied boardings in 2004, in Regulation (EC) no. 261/2004. However, this Regulation didn't include flight delays, which are just as great a nuisance to passengers as cancellations are. The ‘Sturgeon arrest’ of 2009 put an end to this inequity: it stated that long delays are equal to cancellations. Thanks to the Sturgeon arrest, airlines should also pay delayed passengers compensation.


Airlines aren’t exactly delighted with the ‘Sturgeon arrest’. They'd rather not pay you any compensation whatsoever. Every year, 500 million air passengers encounter delayed flights and cancelled flights. About 30 million of them are entitled to compensation.


How much compensation should you receive for your delayed flight?


  • EUR 250 for all flights up to 1,500 kilometres
  • EUR 400 for all flight within the European Union for more than  1,500 kilometres
  • EUR 400 for all flights within and outside the European Union between 1,500 and 3,500 kilometres
  • for all other flights you are entitled to EUR 600*


*The total amount can be reduced by 50% if your flight was delayed for more than three hours but less than four.


The official amounts are directly quoted in euros. When you convert them to GBP, the amounts are roughly as follows:



How can you claim compensation for delayed flights?


Make sure you get the compensation you're entitled to! We help you claim this compensation, as airlines tend to make it virtually impossible for passengers to get compensation by themselves. 


You can easily check if your flight should qualify you for compensation and how much. Within three simple steps we can answer your question. Of course, this is only a preliminary assessment. If you want to be sure, click 'order' to submit your claim with us. There are a number of circumstances that could make your claim invalid. We need to investigate the claim before going to the airline.


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Not sure if your flight was delayed more than 3 hours? Drop us an email at info(at), and we will try to sort it out for you.


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